Public Storage - Tacoma - 1235 S Sprague Ave

Place is awesome

Travis was great. He took his time to explain of all my questions about renting the storage unit. He has great customer service. Thanks Travis

Unit is as described and staff are extremely helpful

I easily reserved my unit online in advance and filled out all the paperwork. The unit is exactly as described and a fair price for the size when I compared other storage units with the same amenities (temp controlled, gaited entrance, etc) The best part was the very helpful manager on duty, Theresa, who made sure I had everything I needed in a quick and kind manner. She helped us locate our unit and ensured we were comfortable with our unit and lock. Appreciate her kind and helpful personality!

Pretty good

I hate that they force you to buy the special lock for $20. It’s ridiculous.

Great

Good staff was friendly and helped me a lot

Everything was great

Everything was great. David was extremely helpful and much appreciated. He took care of all of our questions and he knew exactly what he was doing. Thank you.

Clean area around the building

Clean area around the building. My unit was prepared for my move in. Key's We're ready to buy. Woman was prepared to collect fee's & she answered all Question I had. They only let one person at a time in.

A solid 4/5

Didn't have the size i need, but i got the largest one available, with a super easy location. Price is quite a bit higher than what i paid in Philadelphia so that's a big minus. Other than that, pretty good. A solid 4/5.

Kiersten was very wonderful

Kiersten was very wonderful

The manager was very nice and...

The manager was very nice and professional. The unit was clean and met all expectations. The facility was very nice and well lit with very good security all around.

Anna has been super helpful and we...

Anna has been super helpful and we appreciate her kindness! The unit was made available immediately and the process was quick to set everything up.

excellent customer service!

excellent customer service!

Came in last week inquiring about storage. Chris was very informative about the property, security and pricing! I can't complain about his honesty, just couldn't afford it at this time.

Anna was great to work with. Thanks for the help and pleasant customer service.

I come in to pay on my mother's storage for her and all the time nice conversation and get my supplies from here.. Chris is always helpful and making sure I'm taken care of.. Thanks.

Great customer service. I really appreciate Anna helping us out & answering all of my questions. Will definetly recommend others to go here.

Public Storage Saves the Day

Public Storage rented a unit to us prior to closing after a different storage company accepted our reservation and rented it out without notifying us. Public Storage saved the day & has excellent customer service. We are grateful & appreciative customers.

While getting situated with my storage ...

While getting situated with my storage unit the gentleman helping me was absolutely amazing! I believe his name was Stephen but that was a month ago now and I can't remember for sure. Everyone working was extremely polite and friendly and I was very well taken care of.

Besides the facility being old and ...

Besides the facility being old and rundown looking, the people are nice and professional.

Price was higher than advertised.

I checked what the cost would be before going to the storage place, and not only did not get the advertised specials, but ended up paying over twice what was advertised without the "move-in" special. On top of being told I was REQUIRED to buy one of the round locks, then seeing non-round locks on other units.

Awesome hassle free experience!

Chris was fantastic! Which made the whole process smooth! I felt like I became a part of an extended family.