Express Storage - Orchard

The rent is not true

The 10x10 storage was $149 00 to start now its up to $230.00 a month the rent goes up every 6 months or sooner. Would not recommend this place to no one!

Great service

Fast and friendly they seen my reservation and the price quoted and that's all I payed actually less because there was a discount also

Crisis

I ended up losing my rental truck on the day I moved 234 miles away. The storage unit was fast and friendly. I was able to store most of all my stuff.

Everything was great!

Service has been great! I particularly like the introduction price.

i like the storage unit and the staff is nice

i will use them again if i need a storage.

Great customer service

Great customer service at check in. Clean unit. Good price for the location.

They saved the day for us!

We had reservations at "Express Storage" and when we got there the desk person wouldn't let our moving truck in the gate. There was only one 10x10 unit left and it was over a block from the front gate. Even though our mover said he could get the truck near the unit, the woman would not let us in. They also had told us they'd have a lock to buy and they had none. The woman at the desk told us to go up Orchard St. to find another storage place. Meanwhile, we are paying by the hour for the movers! We went to Orchard Street Self Storage and were immediately greeted by Ms. Solitaire who not only sympathized with our situation, but got us the unit we needed and we and the movers went straight to it. She showed us how to use the lock we bought from her and gave us the code to use the facility. She also matched the 50% off first 2 months price we we were offered from Express. We're so happy with Orchard Street Storage!!

An Overall Positive Experience

Orchard Express has friendly and helpful staff, a variety of clean and safe storage units, and was easy to get my unit set up with. I enjoyed this experience, feel like it was a clear process, and would recommend this facility to a friend

Great service

Easy access and prompt service

short notice booking

booked this with cery short notice. so glad it worked out! easy, clean and cheap!

Extremely easy

Made reservations on line and they were ready when I showed up. Very clean place to store anything.

very affordable

The manager who helped us was fantastic and quick about our time.

It was just what I needed

Friendly service, clean units, well lite hallways plus I got my first month free with AAA. THE ONLY THING I might suggest would be getting wheeled carts as my unit was far from the door.

It was just what I needed

Fast and friendly. Clean units. Well lit hallways Very good!

Nice place.

Good customer service.

Awesome service...nice units

Great customer service, friendly and very informative. I was able to get signed up and start moving stuff in with 20 minutes!

Above acception all overall service

Orchard Express Storage was very easy to locate online and physically very easy to navigate to the location. Online I was able to navigate the website for the information When I called to see if they can accommodate me where as what I needed was last minute, the staff was more than willing and able and friendly and very knowledgeable about what I needed and got me into a unit. Upon arriving at Orchard Express Storage I wasn't surprised to find a very clean and secure facility. Speaking to the staff, there were no surprises as far as what we spoke about over the phone. I'm happy to say that I am comfortable where my personal belongings are being held and I am confident to say that Orchard Express Storage will be my go to in the future. Thank you for allowing me to appreciate Orchard Express Storage.

i had great help from the young lady at the front desk very courteous

the facility is nice and clean, and the staff very helpful and patient.

Great little storage place

Nice little storage facility with friendly staff and online reservations available.

Great

Super easy and great service.