Public Storage - Renton - 2233 E Valley Rd

Personnel was wonderful

Just moved in, more will be revealed.

good price, nice people

lisa was great ! wonderful doing business with her

Lisa is very nice at the front desk

Lisa is very nice at the front desk. When calling reservations I was given a lower price than I actually got but I still took the unit at the higher price. Also I was told the first month was $1 but it was actually half price instead. Was disappointed.

Easy to reserve

Easy to reserve. Site management courteous and professional.

10/10! Couldn't possibly ask for better

I wanted to make this review sooner and more detailed w names because they were so nice but unfortunately I will have to update this in the future if I can. But I believe a certain blonde haired woman and a tall male of color helped me at this location and they were so thorough, kind, answered every question and explained every process without being over informative, were easy to understand even for my parents who dont have English as their first language. I included descriptions so they can get credit for their awesome hospitality and customer service, but i dont have the best memory in terms of recognizing people I have only met once. Nevertheless, they also have awesome deals and the website was detailed and aligned with what was true at the location which is very helpful when viewing your options online. Thank you public storage!!! I recommend you guys to everyone that asks if they dont already know, but I think it's probably clear you kill the storage game:)

Great service and very helpful

Great service and very helpful

Customer satisfaction

Kathy was awesome, very knowledgeable and helpful. She gave multiple options and she listened to my concerns , then provided excellent customer service.

Great customer service

Great customer service! Josh the Manager on site was very helpful.

Jerome was friendly and very helpful in getting me set up with a storage unit.

Everything was quick , efficient and easy . Tova was extremely helpful and waited for us because we were stuck in traffic. Thank you I will recommend this place to my friends in the area.

Average experience

Basic facilities, not meticulously clean or refurbished. Knowledge of promotions average... promotions themselves are not exceptional and are misleading as to availability.

TOVA ROCKS!

I haven't had the need for a storage unit for about 20 years now so was very apprehensive about renting one for my entire house. I booked online and then met Tova when I arrived to finish the paperwork. Tova's positive attitude and reassuring manner put my mind at ease immediately in regards to storage units. She was very knowledgeable and was able to answer all my questions about security, theft history, etc. She also knows her renters as she waved and called them by name as they passed to and from the facility. PS is lucky to have such a GREAT employee in Tova. Thanks for the opportunity to provide some props for your employees. Best regards, Rob raymond