Public Storage - Bellevue - 12385 Northup Way

Clean facility convenient

Very nice people they take time out to help you beat customer service

Good job

Thank you for everything. Hopefully pricing will be as expected at move out.

Move in was super smooth!

Had a bit of trouble finding which gate to enter in front as the larger storage units are in a separate location than the smaller ones. After finding the unit, everything was super smooth. No face to face interaction required making the whole move very covid friendly.

Five star service

Five star service. Keep it up

Sean helped me through the process

Sean helped me through the process. He is knowledgeable and helpful. The office is clean and sanitized. Everyone wears masks.

Excellent

Excellent, efficient service!

Great location and perfect for our...

Great location and perfect for our business needs.

Blake was very helpful and we where...

Blake was very helpful and we where able to find what we were looking for and the transaction went smooth.

Thank you for the awesome storage and...

Thank you for the awesome storage and the excellent service!

Excellent

Excellent service, courteous, knowledgeable very happy with Public storage so far.

Very limiting access hours.

Very limiting access hours. Increase in monthly fees/price adjustment with no justification or expansion of services.

Fit the bill for my purposes

Fit the bill for my purposes

NO Transparency

NO Transparency. If you read their terms and condition, I bet you won't rent them. I was made aware of their billing policy after I got billed.

Completely Satisfied

I was pleasantly surprised by the friendly reception I received when I first showed up for my appointment and I liked how thorough Rose was when she showed me the units, explained the size options, shared the monthly rental rates, gate access, security protocols and hours of accessibility. I was completely satisfied.

Helpful, friendly staff, clean, and good prices! Ashtin was very helpful, he showed me several units until we found the perfect one for me! Update - I no longer needed my storage unit, and the close out process was just as pleasant as the rental! I dealt with Ashtin again, and would highly recommend - he is professional and helpful - greatly appreciated!! Thank you!

Ashtin was FABULOUS!!!!! Brittany was very helpful we were able to get a storage just before closing. Awesome group of people.

Fast service! Got me in early and finished up quick. Jhon was a great help and had everything I needed. 10/10 would use again.

They made the whole process a breeze. I called them on a Saturday, told them what I had, and they recommended a size unit to me. I ended up getting a bigger one with the $1 first month promotion since I don't intend to use it for more than a couple months. Marcus was very nice and accommodating.

I'm not a review writer typically - but I had an appointment scheduled today and had opportunity to work with Joe and chatted with h Brittany. They were completely a highlight to my day. I went in with my nearly 16 mo old and they had the patience of saints. Baby A was rearranging bubble wrap, tape and even the chair. Joe entertained her, gave her paper to draw on and helped really make for a great experience. The unit was clean, accessible. They were detailed and we got a great first month deal by booking online. Moving and storage can be stressful enough as it is - having pleasant people to walk you through the process makes it just that much easier.

Great customer service!!

Clean facility