Public Storage - Federal Way - 32615 Pacific Hwy S

Amazing Customer Service

This place is outstanding, the customer service was excellent the manager was super nice and helpful. The price is amazing. If u looking for storage unit you’ve come to the right place.

Easy experience

Everything was very smooth. The guy at the front was nice and patient with me as I was unsure of sizes for what I needed

tight turn spot but great staff!

Place was alright. The turns are TIGHT and the lockers are overpriced in my opinion. Staff was phenomenal.

Perfect place, accessible, friendly & safe.

Great customer service, clean!

best storage facility i have ever rented from

first and foremost the manager Liz is amazing, she was kind, patient, courteous and then some. Liz has gone above and beyond in my eyes to make sure i have what i need and that my move in was smooth and easy. thank you so much public storage and especially Liz for being so easy on me during this time!!

Excellent location

the customer service is excellent and the price is very good

Quick and easy access

Booking a storage unit was simple and stress-free. Upon arrival I was confused how to enter the location but the facility manager was so nice and helpful to direct me the right way. Great place would highly recommend

Easy to use great app

Very happy with everything clean friendly staff

clean, very private

Bring your own cylinder locker because the facility over charge - a cheap made cylinder locker for $19 - this is too much!

Excellent service and excellent people

I would recommend to anybody clean very polite agents

Synopsis of initial storage appointment

My overall rating of Public Storage was basically a 5. The representative, Steven was very helpful and informative and was able to answer most of my questions. However, since everything is confirmed on line, even, obtaining copies of the contract, signing etc. it would be very helpful to customers to actually have a copy of the contract in a protective covering in the office to read before agreeing and signing understanding of what you read..You actually read everything once it is sent to you through e-mail. It is best to be able to read with clarity before signing anything. Respectfully, Jackie

great team working here

made it very easykept all contactto a minimum nice

They have great customer service very...

They have great customer service very reasonable price

other than 3 tries to get the gate to...

other than 3 tries to get the gate to open everything was great.

Michelle was friendly

Michelle was friendly, helpful, and enthusiastic about our signing up with Public Storage. She has fantastic customer service skills- sincere, genuinely interested in solving our storage problems, and receptive to our needs. We enjoyed working with her! Linda Desimone

Thanks Michelle

Michelle was awesome in handling our questions and helping us get our unit!

Great customer service and best priced...

Great customer service and best priced for what I got. Thank you

MY EXPERIENCE WITH PUBLIC STORAGE WAS...

MY EXPERIENCE WITH PUBLIC STORAGE WAS OUTSTANDING

This Public Storage location is... Awesome!!

This Public Storage location is convenient in location. You will enter the doors to a clean and uncluttered store. The staff are personable and professional!! Michelle was awesome at quickly identifying my storage needs and getting me into a storage unit that fit perfectly for my things and my budget. Both salespersons were professional and very helpful. I would reccomend this location to friends and family!!!

Lisa and Steven were great

Lisa and Steven were great! Very welcoming..