Fort Storage - Virginia Beach

Great values

It's a very nice place to put your stuff.the price is right as well!!!!!!!;;;

Get your storage here-

With an easy hassle-free sign up, only a short 8 page contract-make sure you read it-, and amazing customer service (so far) I would rate this storage facility pretty high.

Super Professional, VERY Clean

Excellent team that is available and accomidating. I would highly recommend Fort Storage Dam Neck for any extra space that you may need.

Ron at the front desk was very pleasant to work with.

Ron at the front desk was very pleasant to work with. Prices were good compared to others.

AWESOME SERVICE!!!

I moved from another storage facility which shall remain nameless because they don't deserve to be acknowledged in any manner, however, this rental process has been the smoothest I could have ever expected!!! From the office staff at the property to the telephone staff completely out of state, the service was outstanding!!

Overall Rating

Thank you,. Our move in experience was outstanding. Customer service, location of our unit, rates everything was and is Great! Mr. & Mrs. Cordell and Shirley P. Archer

Very clean

The customer service was excellent. The facility is very clean and well maintained.

No security- don’t be misled

Unfortunately our experience has been far from ideal . Our trailer was broken into and all our supplies stolen, we contacted staff and police immediately, staff were unwilling to cooperate with us or police ( continual response was “they were waiting to preview footage) we waited patiently for 2 weeks before being notified that there was no video surveillance on property, they refused to give us an incident report or anything in writing acknowledging this major theft had occurred , we were told there was nothing they could do . The manger refused to share contact detail of corporate management saying she was district manger and nothing could be done . I requested that current customers be notified that a major theft had occurred and that the property does NOT have active surveillance as advertised. She commented the contact states that information cant be shared just as the contract states they are not responsible for personal property. ( yet when signing a contract I was told the property is extremely secure with 24 video surveillance available for our security) The guy that stole our property was selling it all the next day on marketplace and apparently had a storage unit in the same facility. So angry that we lost so much valuable property , our insurance failed to pay due to “no surveillance or incident report available from facility”

Great customer service

Had a problem with gate code day of move in but great customer service. She made it a point to get me in when computer had a mind of it's on

Great facility ...

Jeff is the best . He gave me a full rundown of the facility and helped me make a decision as to what size unit i needed. He is a great manager

Great customer service

Customer service was wonderful

Spacious and ideal.

Spacious, ideal and suitable for many types of customers.

Phenomenal!

The process was quick, easy, affordable and Jeff made sure everything was just the way we needed it to be.

Amazing job!

Really good customer service at the front desk! I have a 5X5 unit it is the perfect size!!! Very clean and the price I pay a month is affordable unlike other places charging almost double more!! And everything was simple easy and fast ! Which is a plus

Very happy with the services.

The staff is very friendly and the place is in very good condition.

Place is awesome great people

Great people and easy to deal with

Service was excellent

I will suggest this storage area to friends

Great, safe storage

I really enjoy this place not raising prices EVERand the flexible hours. Very friendly and helpful front desk.

Cleanest self-storage in Virginia Beach

Very satisfied with my rental.

Cost increased from $61 to $85...over 25%. Very disappointing!

Facilities are nice, well-maintained and easy to access but the unexpected cost increase leaves us very uneasy as to whether or not prices will change again. We will continue to be customers for now.