Fort Storage - Virginia Beach

Amazing job!

Really good customer service at the front desk! I have a 5X5 unit it is the perfect size!!! Very clean and the price I pay a month is affordable unlike other places charging almost double more!! And everything was simple easy and fast ! Which is a plus

Very happy with the services.

The staff is very friendly and the place is in very good condition.

Place is awesome great people

Great people and easy to deal with

Service was excellent

I will suggest this storage area to friends

Great, safe storage

I really enjoy this place not raising prices EVERand the flexible hours. Very friendly and helpful front desk.

Cleanest self-storage in Virginia Beach

Very satisfied with my rental.

Cost increased from $61 to $85...over 25%. Very disappointing!

Facilities are nice, well-maintained and easy to access but the unexpected cost increase leaves us very uneasy as to whether or not prices will change again. We will continue to be customers for now.

If you gotta store

I’ve used Fort Storage for about 6 years. The associates are very nice and helpful. I never have an issue getting into my unit. I’ve been very pleased.

Clean & Safe

The overall location is very clean and my wife feels safe if she needs to pick up an item on her own. The front desk folks are always beyond friendly and eager to help with questions. The price is better than those in the surrounding area. You can’t ask for better.

Price guarantee only lasted a few months

The price increased after about 5 months by $16.00 I think that’s a big increase in such a short time

Satisfied

Very happy with the service . Clean units and helpful staff

Price is too expensive and rates increase too high

For the most part staff has been good

Was there 6 years they ran me out with price

nice clean place but price got out of hand. I was there 6 years and that didn't matter no discount

Over priced

Monthly rental continues to rise. Thinking about looking for another place or buy a shed for the back yard

INFESTATION AND TURNING OFF CLIMATE CONTROL AFTER HOURS

One, I came down before to get ready to get rid of one of my units, first by moving my daughter's mattress from my climate controls. My daughter was getting rid of her outside unit. When she went inside she said she doesn't want the rest of her stuff cuz there were roaches all in her stuff. I told her she must dump. I came down to start moving my stuff the bay was infested with roaches where they sprayed and left all the dead roaches in the hallways. Video I took I seen where they were only using Ortho defense a bottle. I came back opened my unit and seen all these dead roaches, closed it back, and couldn't move the unit into the spaces I have. We pay, but they don't keep up their contracts with pest control Turning them in soon. I can't move and get rid of the unit to move my stuff cuz of the hazmat clean-up that has to take place with help. Don't honor the grandfather clause I was told.

Location is good and staff friendly

$101 per month is kind of high for a small parking spot, and rate has gone up $29 or 40% in last couple of years. But I like the facility.

Price gouging

The on site manager is awesome corporate however is another issue. I received last month an increase in my bill by $70. That is ridiculous and should be illegal to increase that much in one month. The company should be ashamed of itself.

I'm pleased with what I have recieved.

It's a close place to me. Employee service always helpful

Fort Storage gives me peace of mind when storing my artickes.

I used Fort Storage when I moved my family to Virginia from Pennsylvania. Our home was not cluttered with furniture not yet needed and I felt secure placing it in storage. The unit and buildings are clean and secure, and there is easy access. It is a great place if you need to create some room in your home

Very easy rental process

The process for renting a unit was quick and easy...agent was knowledgeable and courteous.