Extra Space Storage - 3114 - Virginia Beach - Central Drive

Great, has a light in the unit

Very happy with the facility. Clean and easy access with the hinged door.

Amazing space for the price.

It was easy to access and luckily one of the first units opening the door which made moving in a breeze.

Good Pricing. Staff was excellent.

The staff was great to work with. The prices are affordable and accessible locations.

Summary Comment

Nice facility...price is really good for storage size.Thank you again. ..

Great service

Helpful friendly and very knowledgeable

Very friendly and affordable storage unit

The staff here is very friendly and the unit was one of the most affordable prices that I found in Virginia Beach. Very happy that I got a large unit for less than smaller units at other locations. Unit has a ceiling light in it which is very convenient. Multiple gates to enter and all your moving supplies are available in the office.

Good Job

Nice Facility and Clean would recommend to Friends.

Good overall storage value

The pricing is reasonable. The staff were courteous, efficient, knowledgeable and friendly. The paperwork was more than expected. The unit smelled a bit from mildew and I wished I had more time or come early to disinfect it. The entry and exit were easy to maneuver and the inside lighting acceptable.

Very convenient location and staff always helpful. Highly recommend

I've had units for a long while and occasionally there've been some problems. But they'very always been handled promptly and courteously. Kim has bee consistently helpful with everything we needed, and has a great sense of humor on top of that!

Nice example

Great experience... will use again !!!

Awesome customer service!

The man at the office was great and friendly. Had everything ready for me and answered all my questions!

Disappointing customer service and cleanliness

I have had a unit for approximately 4 years. In past year and half there have been several new employees. The building is no longer kept clean, roaches are showing up dead and alive in hallways. Outside the buildings are not kept up. My experience is when things cosmetic go downward the more important things plummet also. After arriving on several occasions to a secure code door being left open, people blocking exits and the employees will not address time has come to move. I think the last straw was walking in the bathroom with tiolet paper all over floor and trash overflowing. I no longer feel as facility is safe, clean or secure.

Very easy. Customer service was fantastic

Thoroughly enjoyed everything about my trip to this facility.

Very pleasant personnel.

Will highly recommend Life Storage. Very helpful and informative. Excellent customer service.

Very good information, direct and to the point

Unfortunately I had a conflict with another person that rented a space at this facility, i store my vehicle at this facility and needed the other renter just to move his vehicle for a quick minute so I was able to back my car out of unit. The other renter became irate using treating language and bodily harm, i reported this information to those at the front office they took immediate action with the other individual (renter) come to find out that with his actions and words he was asked to clean out his unit and leave the grounds. It was great to see that Life Storage and it's employees have the backs of the average Joe's just trying to go from day to day without any hassls especially when all this gentleman had to do was move his truck out of the way. So two thumbs up to storage facility as well the employees that had my back, Thanks Again Chris Combies

Thank you!

Nakia was amazing! Fast response. She did everything to make sure I found my unit and assisted beyond that.

Great deal, unit has damp smell, probably why it was inexpensive

Great price, agent was great. Unit has a damp smell so probably why it was a good deal

Helpful staff and good central location.

I found the staff very friendly and helpful in both storage space selection and reviewing operating the new cylinder lock operation. I would definitely recommend this facility.

Easy

Easy process, clean, good prices

Easy!

Amber is awesome and I was so grateful for her help !