Public Storage - Alexandria - 5610 General Washington Drive

Staff was v.pleasant and helpful

No cart or hand truck available to help move in.

Easy setup

Besides having trouble getting inside with the code everything was good.

Nobody available

Besides nobody being there upon arrival to assist thank god for a customer being there to let me in because the code that was given to me didn’t open up the gate.

Ishara was so helpful to get me set up with a new rental unit.

The efficiency and security of Public Storage is terrific! Made it easy to deliver some 25 boxes of records, photos, books, etc. with minimum physical effort to get from the van to the storage unit.

Cheaper

It was cheaper and their gate app works well.

All satisfied!

Jonte is the best ,she is very nice and patient, helping me out for what I actually needed. Great communication, Reasonable price ,location is convenient.

Excellent customer service

The facility was clean and easily accessible. The on site agent was friendly courteous and helpful.

Easy set up

The online set up was easy. Customer service was very helpful & assisted me with getting everything that we needed. I had to find a place to rent a dolly because there wasn't anyone in the office during office hours which was an inconvenience.

Clean, spacious, and secure

Aside from the fact that my Public Storage app will not open the gates wirelessly (I have to get out of my car each time to type the security code), I am happy with the facility.

It's the right place for the price.

It's the right place for the price.

We are extremely happy with our storage unit and the facility.

The facility is very clean. There are good safety measures. The provided carts are extremely helpful. The only reason I didn't give it a full five stars is that the upper floors are pretty warm, so I'm glad we were moving in during April and not the heat of the summer.

Friendly and responsive staff

Friendly and responsive staff. Hallways are clean and I feel safe visiting my unit.

Excellent Mary

Mary lovely and Kind I’m so happy to find someone can explain for me every things with love and welcoming and helpful thank you Mary!!

BEST PLACE FOR STORAGE NEEDS!!!

Number one: the property manager promises 10 STAR SERVICE and delivered. She explained all the policies and made sure that I understood every aspect of the agreement. She prides herself on a clean facility and provided an unit that was at a price that is affordable and efficient. I would suggest this location to anyone. :-)

Great customer service and great...

Great customer service and great storage location thank you

The lady at the storage is getting nice...

The lady at the storage is getting nice and polite

Mary is second to none

Mary is second to none, and Public Storage made the process easy and painless.

Very friendly y helpfully

Very friendly y helpfully

I feel that this is so professionally...

I feel that this is so professionally run, and the grounds and inside the building, are kept very clean, and the lighting is sufficient. I am glad that I selected your company for my storage needs!

Very nice!

The staff was very professional, and helped me decide on my actual need for storage space. I will definitely recommend to all my friends & family.