Extra Space Storage - 3040 - Alexandria - General Green Way

Check in process was amazing

So far, so good! It’s an older building, so expect dinged up walls, squeaky elevators, and some signs of locks being cut off (one can only hope from nonpayment and not theft) but what I LOVE about this place is how nice the staff is. Marcus helped me with the check in process and showed me my unit and he was great! Answered my million questions and seemed like a genuinely kind person. Another day, a woman helped me find a cart and I missed her name, but it seems like they don’t mind helping people, which is not the case in many places.

America1999

The service from the beginning to the end was perfect thank you to the gay you have in the office

It's very convenient

The facility is gooddddddddddddd

Great staff.

Helpful and friendly staff. Their willingness to help and expertise sets this place apart from other places

Great deal , convenient place

Iﾃ｢竄ｬ邃｢m glad that I found this storage in my area ! The facility is clean , easy access to my unit , great size - just what I was looking for but most importantly, the PRICE / RATE is the best deal so far. Just hoping it stays low for a long time - as we all know how storage rates go over time. The staff were great - Josh & Josh were both professional , friendly and accomodating . Excellent in communication, well understood with contract.

Great experience

I chose a great storage facility. The customer service was outstanding

Well priced, clean storage

A great move in experience. The staff are tremendously kind and helpful, the unit and buildings are clean, and the price is very reasonable. Although the buildings are a bit dated, everything seems to be in working order. Highly recommend.

all employees were helpful recommend 10/10

10/10 good honest business no contracts hidden fees

Quick

Was able to get a storage the same day

Alexandria

Mike was great! He was so helpful and attentive

Very disorganized and poor communication

Nobody was in the office and I couldn't get to the unit i reserved. I didn't realize I had to bring a padlock or buy one. The light in the unit doesn't work.

Mike is great!

Mike was great. He helped me find the most appropriate space for my items and gave me suggestions that were extremely helpful. He is very proficient.

Great value for the price, and close to home!

Excellent, friendly, and supportive Customer Service! The only thing that's needed is a little climate control and lighting to upstairs units

A pleasant experience

Very helpful customer service. Overall, a nice experience.

Recommend

You guys need to fix the elevator

Prices for the area are fair and reasonable

Great customer service and a smooth check out.

Excellent

Great customer service. Everyone was very helpful.

Great Value

Its hard to find value for your money today but this place is it!

Outstanding service and a perfect fit!

Dave went above and beyond to see that my needs and requirements were met immediately. His performance was extremely professional and helpful. Dave made me feel like I was his only customer. I would, without question, recommend this location to others.

Thank you

The facility has Great price,easy and clean and great customer service