Rent-A-Space-Roanoke Patrick

Staff was friendly and helpful.

Easy to access the storage. Staff was friendly and helpful and I got a senior discount!

the ppl was so nice I appreciate all the help

Yall were great so thanks again for everything

潇摯

Great building and excellent price

I was satisfied with the services

I was definitely satisfied with my new storage unit services

I don't know If I would recommend yet , the roaches are a game changer.

When we went to place our items into the storage unit. We saw a bunch of Roaches running around and it looked like they were coming out of the unit right beside the one we had just started renting out. So, to be honest if I see any of them in the unit that I'm renting then I probably will have to move my items elsewhere. I don't deal with bugs, and I definitely don't want to bring any into my house so I'm going to check on the unit periodically and decide from there.

Joshua, was amazing.

Joshua, was extremely nice and he helped me understand the paperwork that I was signing. His customer service was amazing answered all of my questions that I had. I would definitely recommend the storage place

Nice place

It's a good place to store your belongings if need be

Nice clean unit

Nice clean unit, friendly customer service.

East move in & great manager!

Joshua has been so helpful and made our move in seamless and even pleasurable. He’s kind, been punctual, thorough with the paperwork and very easy to communicate with. Our unit was clean when we got there and everything seems secure.

Great Customer Srvice

The desk clerk was amazing. She was very sweet, knowledgable and explained the rental agreement with ease. The unit was very clean and easy to access. I am very pleased that I chose Rent a Space, Route 460, Roanoke, Va.

Management was great and accomodating. Easy process and very fast

I have had a great experience using these storage facilities and would recommend it to anyone. It is close enough to my workplace, downtown and the airport.

It was more expensive than I thought it would be.

The compulsory insurance should be noted on website, another cost, as well as needing a lock But they did let me use one of the locks they had, which was appreciated.

Good value

Very convenient and a decent price

Decent prices and good customer service.

Good size unit for the price. Most affordable prices I have found.

Great customer service

Good place. Friendly. Descent prices

Great Location and Staff

The staff was friendly and check-in went very smoothly.

Solid cheap storage option

Dirtier than I expected with some spiders/spiderwebs and dark, but spacious and awesome for the price. Also remember to buy a lock, I forgot and had to go get one!

Needed a unit and was helped within minutes

Very friendly staff easy access

Check in troubles with staff members

I called earlier in the morning and spoke to an employee about renting requirements and times when we could check in. I stated I’d be to the facility closer to closing (5:30) but would be as early as possible due to us moving from another city. I arrived to the facility to check in around 5:15 to claim my unit but had already reserved online and gave most of the information they needed. When I walked into the office, the man working asked what I needed and I told him, as he proceeded to say “I’m new and I don’t know how to do that so I can’t help you, sorry.” He followed that with “and we close at 5:30 and I have to clock out by then and I won’t get paid so I don’t really have the time.” This upset me terribly considering I had spoke to the facility prior and felt as if that was his way of not wanting to do it because he was ready to go home. I, at this moment had no other place to put my things hence reserving the storage. I asked him how we could get the unit today so I could move my things and he said he had no phone number or a way to contact anyone to help him. I became upset and unsure of what to do and told him I needed him to do something to get me one. He said “well I guess we can try this but I doubt it will help” and proceeded to knock on the conjoined door of the office where a lady came out and asked what I needed. I was in the middle of explaining myself when the man who was working before asked her to move so he could punch out and go home. She said “thanks I appreciate it, it’s my day off” and was not very friendly at all the entire time. I felt like they did not want to help me and were only worried about going home or what they had to do without any concern of me not having a place to go if they didn’t. I probably wouldn’t have proceeded to keep the unit at that time, but I was in a position and at that moment, I needed their help. The unit itself was extremely small and I was shocked to see how expensive something like that was per month.