Public Storage - Richmond - 10110 Midlothian Tpke

easy move in

the manager called me to help with my reservation on move in day. after that, move in went very smoothly.

I love this facility

The staff were very polite and helped me find the pepper storage size for my things. My overall experience with this facility was great.

Manager was knowledgeable and helpful

Manager was knowledgeable and helpful. Process moved quickly, but not too fast. Very satisfied with facility and customer service.

Amazing and effortless!

From the moment I walked in I was greeted with awesomeness customer service and since renting anytime I visit I’m always greeted with a warm smile and offered help immediately.

I needed a unit for some items to be...

I needed a unit for some items to be stored. Public Storage was the overall selection. Price,location, customer service and security was outstanding. Catherine showed me different units to allow me to make best choice. Quick and easy sign-up just solidified my decision. I highly recommend Public Storage for your extra storage needs. Thanks

Awesome service

Awesome service

Margie was professional

Margie was professional, engaged and efficient! The signup and move-in process was easy and painless.

Employees

Employees, needs customer service training and multitasking training.

The agent that handled my paperwork for...

The agent that handled my paperwork for the storage space did an excellent job of explaining the process and went over in detail.

Alicia

Your manager, Alicia, made it her business to get to know me and she was particularly helpful when I needed a second unit to use temporarily for sorting and disposing of some old materials in storage.

Utilized the online search

Utilized the online search, was able to find location near my home. I obtained a decent price, after researching three other companies, Public Storage offered the better deal. Very satisfied with the level of professional service Alieia offer me at the store location. She was very informative and courteous. I would recommend this sevice to my family and friends.

Service Rep was very helpful and ...

Service Rep was very helpful and accommodating. Extremely thorough with the information provided without it being tedious. I'd recommend to friends and family.

Great Personality!!!!!

Alicia was very professional with me, she had a great personality.

Karla was very helpful when I went to view and sign up for a storage unit. I would recommend this facility.

Online reservation system was quick and ...

Online reservation system was quick and easy. Site personnel are friendly and helpful.

Great place for storage of your belongings !Excellent service from Toya and Robin Thanks for the 2 years of service Keep up the good work ??????

excellent service very professional Toya and Robin great This is a excellent place to store your belongings !! Thx from Margaret and Rose G

Ms. Carolyn was really nice and helper.. She walked me out to more rhen one unit to told me how to pack it to get the most out of the unit... She made sure i was 100% okay with the unit i was picking... Thanks Ms.Carolyn

Public storage review

It was easy to do the online registration. Follow up was immediate. The in store payment, picking of a unit and paperwork was smooth. The agent was friendly and helpful. I would recommend this facility to others. I gave a 4 rather than a 5 as the units lock access is really hard to close and some parts of facility seems a little run down.

I brought my mother there earlier today to make a payment...a lady named Latoya helped us and she was so patient and kind with us. Every time we come in there, she's very helpful. The property store #08133.