Public Storage - Norfolk - 1090 W 35th St

Great service

Thank you for good pricing of the storage

Good Experience

We have moved some stuff in but we will be adding more stuff at a later date.

Too expensive

Prices continue to rise. 3 times in one year.

Price and terms were great

Everything was as advertised. Happy with the office and the cleanliness.

Employees are helpful

Employees are helpful, friendly and professional. An error was made and the DM corrected it quickly and took care of all our requests.

Love it

Always a pleasant and easy transition. Highly recommend.

Amazing Customer Service

Amazing Customer Service, Gladys Is Very Knowledgeable, Great Spirits, Positive Energy

Safe place to store your belongings.

This place has changed a lot since switching form Morningstar Storage. I practiced with my band there for years. Now it is strictly a storage facility and has a few extra rules. My only complaints are that at 9pm the entire facility shuts down. The elevators, the doors, and the gates. It’s not a very safe practice unless you have some sort of security guard present to ensure the facility is empty before locking down. The second complaint is that the back gate remains open 24 hours. Not sure if it’s broken. Not very secure.

Great service

Great service, polite workers and very helpful with all the questions I have.

My parents set up the account the...

My parents set up the account the weekend prior to my moving in (at the time of the rental, we had no idea if school was going to close for the semester or not but they wanted to get the unit while they were there just in case) and my mom told the agent that all the information on the screen was my information, not hers. The agent said that was fine, she would fix it once they were done. We ended up getting a phone call when we were almost back to Maryland that we needed to come back to change the paperwork. We went back this weekend to do that and we were yelled at by another agent to stand outside the office since they were only letting one person in at a time. We stood there for 20 minutes waiting. Too bad they weren't offering free rentals like other places are to college kids being booted off campus unexpectedly due to the Corona Virus. Other than that, the facility is convenient to campus, very clean and easy to find our way around in. This is our second year renting and would definitely recommend to friends.

My experience

Great people, price, and facility

The staff was very professional and...

The staff was very professional and very helpful. They had everything ready to go when we arrived. They showed us the storage unit, how to work the gates, and explain the contract. Very professional

Nice service personnel and clean place!

Nice service personnel and clean place!

Great customer service and clean facility in very accessible location.

Great customer service and clean facility in very accessible location. Everton and others were friendly and efficient. Prices reasonable. Highly recommend this Public Storage.

Beautiful facility

Beautiful facility

Yes an great place

Yes an great place

Friendly and helpful

When we arrived Gladys was so helpful getting us all set up with our new unit. We had driven all night from Florida and were completely exhausted but she was so friendly and helpful.

I like the attention they have with...

I like the attention they have with customers and also an excellent price

My Experience with Piblic Storage was...

My Experience with Piblic Storage was very Professional and everything went smooth. I would recommend Public Storage. Iam Pleased.?????

Misleading offers or just plan ignorance from the staff

Saw that Public-storage offers $1 for the first month. Had to pay full price even though this is my first month with the company and the space was obtained midway through the month and only used for a week until housing was ready.