Mini U Storage - Springfield

The staff was awesome.

The staff at this facility was awesome. They took time to explain everything in detail and there was no feeling of being rushed or inconvenienced. I will definitely Highly recommend them to my family members and friends.

Excellent Staff and Awesome Customer Service

This was an awesome experience. This made my relocating to this storage facility great. They are very friendly and invaluable. The Rental truck experience was easy and no fuss. They explained "everything" and even explained about the unit rental increase over time. They made everything easy to understand. They also provided the use of one of their dollies. Price is a good value compared to the competition. I will definitely recommend it to my friends and family. The customer service sets them apart.:)

Beautiful

Excellent services and ubication near to 95 south

lots of Sign Up Paperwork!

Very friendly and helpful staff! More than enough space for my 1 bedroom.

Storage rental

Excellent customer service and the price was right!

VERY GOOD move in experience

My wife and I moved across country and needed temporary storage until our condo was ready. Not being from the area, we found MiniU Storage in Springfield, VA online at www.selfstorage.com and made a reservation. We were delayed departing New Mexico, and arrived in Virginia a day late. We called from the road and we’re able to push our move-in date one day later without issue or fees. When we arrived, Ken (the manager) showed us our unit before signing any paperwork. The paperwork was quick and easy (about 15 mins). Ken’s customer service was EXCELLENT! The price was very good for a 10x25 unit and we even received 50% off our first month. This was a bonus because rent is for a full 30 days from when you move in, not prorated for the current month like some other storage places. The unit was clean, easily accessible, and there was plenty of room to maneuver our 26-foot Penske truck. Overall, this was a VERY GOOD experience!

I needed temporary storage for the holidays.

This Mini-Storage has always been available for our needs when we needed long term and short term storage.

Great unit and better Staff

What a quality unit and exceptional staff!! Highly recommend!!

Reservation was fast and friendly.

Reservation was fast and friendly.

Customer service on point

Everyone is friendly, they double up telling the information again so they didn't miss anytand if you have questions.

I’m happy

Nice place great staff I’m happy with this choice

Great guys!

The whole experience was excellent!

Smooth process

Thank you for all of your help.

They are great

Everyone was very price and helped me out ALOT! They helped in in every way

Reasonably priced unit for small storage needs

Although the unit had been swept, there was still a lot of dust and debri in the metal trays surrounding the floor edges. So those needed to be cleaned. And there was a packed hole in one of the walls. But since only temporary storage for items not requiring climate control was required, this facility was adequate for the price. Staff also provided a 5% advertised discount that had not been requested and allowed use of cart for transferring items.

Great experience

This place is great and the guys working there are incredibly friendly and helpful. It was also awesome being able to use the free truck rental.

Great experience great service

Great experience, staff at this facility is very friendly and helpful. Rental trucks on-site, staff lives on premise, I also got to use one of their dollies. Price is well-rounded compare to the competition, but most importantly I believe the customer service will make customers stay:)

Needed a large storage unit fast

I was in from out of town to handle a death in the family and needed additional storage immediately. The call center looked up the closet storage facility that had the storage space I needed. Once I arrived at the storage facility, I was greeted and treated really well. Overall a great experience in a time I was under a lot of stress and pressure.

Friendly, very helpful people, clean facility

The manager and Henry were very friendly and helpful. What we were getting and the cost were well explained and business was experience matched explanation. Also very flexible, we changed our reservation a couple of times and ways. We got 2 10 X 10s. They were physically somewhat smaller than that on inside.

So helpful and efficient

I reserved a unit at night and showed up the next morning and there were no problems! The manager was extremely helpful, patient and kind. And they don’t nickel and dime you for everything, which is great!