Public Storage - Manassas - 7909 Sudley Road

Great customer service!

This location offers the best of everything: attentive service, cleanliness, and great value. The young lady on site is patient, helpful, and kind!

Clean unit

The extra fees that aren’t advertised online is kind of annoying..cuz you get that surprise when you walk in to get the unit..other than that everything else was fine

Pretty clean, and friendly service.

Indoor, climate-controlled unit is at the bottom of a hill where flooding concerns are greatest. Insurance is more expensive than expected (no tiered pricing) and cannot be declined no matter what is being stored. The unit seemed to have been swept before renting it. The pricing was the best we could find for now but had to drive 45 minutes from home to get this cheaper rate. Overall, we are satisfied because this will be long-term storage making the distance less of a factor. Will have to put some things up off the floor to protect ourselves against flooding concerns.

Julie and Brittany were very thorough...

Julie and Brittany were very thorough and super pleasant to work with throughout my reservation and access to my storage unit.

Great service.

Great service.

Overall service has not been a good...

Overall service has not been a good experience. Initial contact was too pushy with sales. My return visit to make payment was terrible. There were two reps working and both were assisting one customer, laughing and talking and never acknowledged my presence. I finally interrupted and asked if I could make my payment on line. They were nice enough to stop and give me the one word answer of yes. Also by the leaks in the storage area, this PS is due for some repairs. Convenience and rates are why I gave 3 stars.

Emily my storage manager is excellent!

Emily my storage manager is excellent!! She was extremely helpful to me!! The storage building itself is in great condition, very clean, secure, and very helpful. I would recommend my public storage building to anyone one!!

Clean and convenient with a very...

Clean and convenient with a very friendly and helpful staff

Very effeicient and helpful

Very smooth transaction. I had no problem renting the storage unit I reserved and everything was done in efficient manner. I would recommend this location to others.

Great staff!

Very helpful, lovely people to work with. Great experience, Brittany was very kind and knowledgeable. Very quick. We made a reservation , went in looked at the unit and signed all paperwork within 20 mins. Will definitely recommend to friends and family!

Thanx y'all are great

Thanx y'all are great

Very professional and polite personnel

Very professional and polite personnel, always willing to go over every option and go into detail what everything covers.

Helpful staff, clean units.

I went to two other places before I found you guys. I did not receive any help from the others, but as soon as I walked in the door, I was greeted with a big smile. Brittany was so sweet and helpful. The unit was very clean and secure. I have already recommended your facility to friends.

Errol Did an amazing job explaining the services of the company. He is really about great customer service. I will be recommending people to him. Thanks Errol

Easy to set-up online and then go get the keys. Clean, well lit space. Great security measures. Good customer service and follow up...

Awesome experience. Karen & Nitu were very helpful & professional!!!

Mike was very helpful and knowledgeable about his facility. He made the process of finding and moving into a unit not only easy, but enjoyable! I would recommend this property to anyone who is looking to rent a storage unit for either short or long term! A Service.

I came to this location earlier this week to pay a bill and one thing that really stood out was the customer service! A young man named David assisted me. Even though he was helping someone else, he greeted me right away and let me know that he would be right with me. He was extremely polite and made a great impression. I love companies that value their customers!

Multiple time tenet

Every year, for a couple of months, I rent a storage unit to hide Christmas presents from the children. Never had any problems, always get what I want, and recommend to everyone.

Office MGR super pleasant

Surprised to pay $11 extra for insurance each Month!