Public Storage - Hampton - 1205 W Pembroke Ave

Quick and easy

Very quick and easy process. Also convenient to my home.

Public Storage in Hampton is great

Renting a unit and moving in was very easy and convenient.

Impressed

Susan, the property manager was so very kind. I initially started my reservation process online however chose to complete it in the office. Susan is very informative and suggestive in the services I had not thought of I'd might need. She was efficient and helped me to understand the entire process. I was very impressed.

Ms Susan

We just love Ms Susan She has been so accommodating during this time and every-time, I've rented storage for the summer.

Susan ( the property manager at the...

Susan ( the property manager at the Pembroke Ave in Hampton) made the process easy. She reached out to us to answer any questions we had while we we're online. Susan was knowledgeable, courteous and very thorough. I'd recommend Public Storage to anyone who has storage needs.

It's a family thing for years as my...

It's a family thing for years as my grandparents and parents as well as my siblings..We have been using public storage for years..We are also military and we thank you...

Susan was great.Very professional

Susan was great.Very professional, yet friendly and nice.The place is very clean.

Great service and polite staff

Great service and polite staff

Wonderful space

Wonderful space

I don't like that fact that the...

I don't like that fact that the security gate doesn't work

My experience was outstanding!

My experience was terrific! Melinda is an excellent manager at the Hampton, VA location. Her experience and customer service was outstanding! Five stars. Unit was clean and exactly what I needed.

The staff in the office were very...

The staff in the office were very friendly. I loved the rate I found online. Only thing to improve is to tell a new customer about the lock fee before they come to get a unit. I was aware of the administrative fee and I love that we can drive up to the unit.

While the personnel at the desk was...

While the personnel at the desk was great and unit was in good order, security at the site was disappointing at least, very minimal due to access gate damage, and other access gate being wide open to public, fix security and then can be 5 star.

I was forced to buy a public storage lock.

I was forced to buy a public storage lock.

Walked in Erika was beyond amazing she...

Walked in Erika was beyond amazing she listened to my issues and my day ended being a great one!!!

Amazing ..

Amazing ... Gave me the best price

Ashley Pair gave exceptional customer...

Ashley Pair gave exceptional customer service. She was extremely thorough explaining all of the lease papers I was signing. Also gave me a great storage unit. And because of her I will continue to give my business to public storage.

Susan was wonderful.

Susan was wonderful.

I thought Susan displayed great...

I thought Susan displayed great customer service. I felt welcome once meeting her. She explained everything that I needed to know concerning my storage unit. Susan exceeded my expectations of public storage that I don't receive here in Delaware with Storage Rentals of America.

all was well

all was well. very nice attendant