Public Storage - Gainesville - 14425 Lee Highway

Would be better if an actual person was on site.

Overall it works. However, there are no people working at this facility. Just a kiosk where you can talk to someone remotely. I didn’t need their lock that required a $22 charge but that wasn’t an option when renting the unit. I had to return the lock to a different facility.

Quick & Easy

The whole process of reserving a storage unit is super quick and easy. I was able to secure a space and move my stuff within minutes of applying on the website!

Great people

Brandi was the best service rep! Facility was always clean and easy to access

Excellent customer service

We signed up for a unit. The service was great. Very simple to do. The unit was very clean. The front desk person was very nice and professional and explained everything in a matter that was easy to follow

The manager at the Gainesville Virginia...

The manager at the Gainesville Virginia store was every helpful, knowledgeable and polite.

Hishito is very professional / Public Storage Fits the Need

Hishito is very professional and helpful. During the initial appointment, I got to see what I was trying to rent and determined it wouldn't fit my needs. I upgraded to a 10x10 unit and am quite happy with the unit. I explained I was parking a motorcycle and folding motorcycle trailer in the unit and Hishito was very understanding. Overall, the pricing and the arrangement (for about 6 to 8 months) seems very reasonable.

Good experience

The manager was friendly and helpful. Easy And fast to move in.

Shawn was amazing

Shawn was amazing. He was very helpfully and friendly.

Everything went well

Everything went well. Shawn was great. Very helpful.

Very pleasant experience. Shawn was very informative and professional.

Excellent service! It was a nice, easy process to get a storage unit at this location. Shawn was very professional and did a good job in explaining everything to me.

Great location with great staff

Great location with great staff. Shawn really helped tremendously in making the experience a smooth one

Great place. Shawn has been extremely helpful with everything I've needed while storing things here.

Secure

Secure, safe, and clean site to conveniently store household items, and feel confident they will be safe.

This storage location is highly recommendable for having a staff like Shawn who is helpful, friendly and knowledgeable about their storage sizes, rates and any discounts that are available. He helps his customers by giving them some ideas that will help them decide which is more convenient and what can be more cost savings to the customer.

Exellent

Exellent Place

I had a great experience.

The staff was courteous, knowledgeable and helpful. The post the entry key pad is attached to needs to be secured.

Very helpful!

Clean helpful and secure!

SURPRISE

As a consumer I was surprise about the price of the storage. Is a dollar the first month not truth. Martha