Public Storage - Fairfax - 8523 Lee Hwy

Booked and moved in less than 2 hours

Easy to book, pay, download app and communicate. Moved in less than 2 hours end to end

Price not honored. Kiosk poor.

Price quoted on booking not honored during rental. Shop unattended so kiosk had to be used. Voice was hard to hear and understand.

Reservation bad. Kiosk voice hard to understand.

Too many negative surprises. Reservation looked promising but not honored. Kiosk voice was hard to hear and understand.

convenient location

I didn't look at the space before reserving and I think I should have gotten the next size up. I thought the door would seal better at the sides but since it is indoors that is fine.

Excellent Service

I am really thrilled with the easy access and cleanliness of this facility.I have had other storage places in the past where I lost everything due to a flooding issue so I was very concerned about this issue when I rented my space. So far everything is staying dry. Thank God! The management there takes great efforts to accommodate my needs!They are super friendly and customer oriented! Bravo!

Easy process, helpful staff member

All smooth, only issue was the door to the unit is difficult to open - and it's not the cleanest. But it's a good value, good location - works great for what we needed. Staff was really friendly & helpful.

good experience

good experience

Public Storage: Above and Beyond

My on the phone reservation experience with George was amazing. He quickly assessed my needs and made a stress free reservation for me at the closest facility. Upon arrival at my reserved storage area Sam not only gave me professional service, but gave me a larger storage area for a discounted price. Within two hours we had unloaded our truck and we're on our way back home. I am very impressed with your companies high regard for customer service

Really helpful personal made transition...

Really helpful personal made transition very easy.took time to explain the process

Great service

Great service

5 stars

Without reservation I would recommend public storage to friends and family.

Mr. Gupta gave me good service today. I am happy with him

Alex is wonderful. She was nothing but awesome. Explained everything well. Best experience.

This was the closest to my house and I had to get boxes for moving out last week or so. Girl up front (Alex?) was helpful and quick. Helped me take some boxes to my car because I kept dropping them. Thank you for your kindness.

Excellent service

Excellent service

Was helped by Gupta today and he gave me excellent and speedy service. He was very accommodating and informative. I will recommend public storage to others.

The staff was very helpful

The staff was very helpful, but security of the individual units is suspect. When walking through the facility I saw many units that looked like someone had tried to remove the sheetrock over the doors and gain access to a unit. The wall should be made of plywood or metal to discourage this.

Nate was very friendly and helpful! We had a very smooth transaction. He is knowledgeable of what the company offer to clients. His one of a kind. The company should keep employees like him!

Excellent service and time from Muhammad. I've always trusted Public Storage as my Storage place over the years.

Muhammad was great. He offered assistance and also suggested any good deals, which I appreciated. The facility is very clean and also love that the facility is secure.

The best ever

Management was perfect, very helpful, very polite and wonderful to work with. He suggested a smaller size which saved us money which was exactly perfect. The storage bin is clean and easy to get to. We would recommend this specific Storage to anybody who's looking for quality, good service, and clean.