Public Storage - Fairfax - 11199 Waples Mill Rd

Excellent

Excellent experience. Safe, clean environment. Easy access.

Sometime things work out ... sometimes not

I thought it was a sunny day....

Great service

Chris, the manager, was awesome. He was efficient and very friendly. I'm very glad I chose this location!

Excellent places-Waples & Lee Hwy

Excellent places-Waples & Lee Hwy. With Christian & Steve. Their customer service is out of the ordinary. They go out of their way to help you. They sure know their job. It's hard to find good property managers but those 2 places sure have them The property's ar clean, well lit.

Hours

I am fairly satisfied, with the situation, the only improvement would be more hours in which I could access my stuff, 24 hour access would be great, I could avoid all the horrendous traffic by moving stuff at night.

Thank you

Thank you! All went well! Christian is very helpful!

The only problem is that I was forced...

The only problem is that I was forced to buy insurance when I really don't need it because I have homeowners insurance through USAA. Can you please reverse that charge and all future charges for insurance?

Great Service and awesome facilities!!!

Great Service and awesome facilities!!!

Great service! Jessica was wonderful. She was very pleasant, thorough and made this first time experience a very positive one for me. The storage units are nice and clean. Found my storage place!!!

Place is decent. Office is closed at random times so call before going to ensure someone is there to help you if needed

Our daughter and son-in-law used this facility and really like it. We decided to go with their recommendation. The storage unit was very clean and well maintained. Also, Christian couldn't have been nicer. We felt very comfortable with our decision.

Thank you Christian for your genuine smile and postive attitude. You made my very first time renting with public storage a great experience . I will recommend anyone who needs to rent a storage space to come to you . Your the best!

Christian was very helpful and friendly during my time there, he was very knowledgeable about all the questions and concerns I had. Highly recommend this location for anyone's storage needs!

Great Experience. Thanks Christian for making everything easy!

Signed up to reserve a space in your climate controlled Waples Mill Rd. Facility in Fairfax, Va. Christian was expecting me and had everything ready. He promptly showed me the space and explained all the paperwork and made everything quick and easy. Great experience! Thanks Christian!

Good experience

The employees at Public Storage were straightforward with us. We were told about discounts without having to ask. The woman that helped us could have been more professional (in appearance and dialogue) with customers, but she was friendly and helpful.

Great staff and clean property

Christian was most helpful and professional. The property is well maintained and very clean.