AAAA Self Storage - Newport News Warwick Boulevard

Service was excellent.

Clean facility with 13’ ceilings. The management was very professional and thorough with the sign up process.

Nice, clean environment, with elevators!

I like this place. Very accessible!

Nice place

Very clean with easy access and greet security

Clean space

While moving and securing storage simultaneously, Nigel, whom I’ve yet to meet in person, was very accommodating and made sure I was able to move in after the office was closed. Spoke with Karen initially over the phone, very helpful. Met her the next business day, efficient and professional. Facility is very clean.

No Hassle Storage

Great company, never had any issues in the year we have been renting our unit. Customer service is always top notch. 10/10 recommend

Loved It!

Excellent customer service. The assignment was understood and I was well taken care of! Very appreciative of this organization and their employees! Thank you, I would recommend their business to any and everyone will save you the headache!

New facility

Great price compared to competitors.

Clean and simple to move in, space is good enough for the price (5x5)

The ceiling is high up in your space, meaning you have plenty of room to stack as many boxes and what not as you want. The representatives were nice and explained the process thoroughly. I recommend this place, the price is alright, better than other climate controlled units in the area. Check them out.

Quick and easy move in

The lady at the front desk was helpful and answered all of our questions. The move in went quick and easy

Great customer service!

Could be a little cleaner, but it is new. Prices are going up. Great customer service!

Clean and a great price.

I reserved this unit for friends who were out of town. They loved the space to store their things. I have since recommended this facility to someone else.

Excellent service

Friendly, courteous service. Clean space. Plus a clean restroom to boot. 5 stars. My only concern is that when I key in after hours, other folks try to slide in without entering their combination. I look like the "bad cop" when I tell people they are not allowed to tail me without entering a combination, and then I see another customer let them right in. Please consider clear signage by the door that discourages tailing in.

Review

Polite people work there and patient

Excellent service, easy process, great pricing!

The Representative who was working when I was there was extremely sweet and very helpful. She made my time checking and moving in very easy and she had excellent customer service. The pricing of my unit was reasonable! I really like this facility and this is my FIRST storage unit. Thank you all for making my first move a smooth one! :)

Awesome help

Very quick process very polite workers awesome facility

Great experience

I had a great experience with my move in. My only issue was that my pin did not work but the emergency line assisted me with getting access.

Great place to store your items!

Definitely would recommend this storage location to a family or friend! Clean, good customer service, inside, they have 6-8 dollies you can us etc

Super clean awesome customer service

Our original move-in date was scheduled for Sunday and they allowed us to move in a day early as we got into town early, excellent customer service. We were able to get one month free and our other two months discounted, so great cost as well. Super clean facility, elevators and carts to help load your unit.

Nice storage space, customer service was a bit gruff

Overall it’s a nice space. Close to CNU so good for college students, clean, efficient check in. Overall nice. If you want to check in, however, make sure you get there with a lot of time to spare. The office closes at 6 and I got there at 5:30 and was told (rather sharply) that I had to come back the next day because there was one other person in line ahead of me. The person working the next morning was lovely, however, and once I was actually able to check in, everything went smoothly.

Excellent

Wonderful customer service: very friendly and helpful!