Prime Storage - West Valley

My overall review

It was a good experience mostly there was a little bit of trash left from previous renter. Other then that it was good. The only thing I didn't like was it was good. The only thing I didn't like was it heated and 24 hours but it didn't mention when I got it was that i would have to pay extra $30 & $35 for each of them.

Great place for storage

Great place for storage thank you

Friendly

They were so friendly and worked with me. They didnt make us f Feel like we were inconveniencing them

Gate issues

While the facility it self does what I need it to, the gate code did nothing. If the gate wasn't propped open you couldn't get in. What's the point of ha ung an automatic gate if it isn't maintained. Other than this, it was clean and reasonably price. But I also thought I got my first month free. That didn't happen.

I would recommend to anyone!

Friendly customer service, fast registration process, fair prices, clean area/location. Super happy I chose this storage facility!

It was overall a great experience.

So far they have been great to work with.

Very friendly customer service

They were very helpful and understanding during my stressful time of moving. They helped me figure out the right size of storage unit I needed when I picked out the wrong size, I really appreciated their patience with me as well!

The Online Software is essentially for the community to understand.

Quick and easy. It was an in and out process.

So far so good totally happy

Alexis was awesome very polite, there's been nothing bad and I love the size of the storage unit.

Clean and straight forward

It was very easy to set up the prices were where I needed them and I got my unit promptly

Reserved a unit online for 50% off the first month.

They refused to give me the locked in discount I reserved online.

Good sanitary experience

Spacious own self explained and coved friendly environment

Price increase

Price increase about every 9-10 months .The entry gate don`t work all the time it either opens and stays open or works normal . I had a unit there once and got out of it about 6 months .Then they tried to get me to pay for months after I was out of there . I would not recommend this place to any one I know .If your smart don`t use this place of Prime Storage

Marilyn Boyd

I like the space where you can drive up.

Ice place

Friendly and clean. Good choice.

Great service

The staff is very friendly and can get you into a unit fast and efficiently.

Best prices around the valley

Best prices i found around the valley and lady up front was very nice and helpful

Prime Storage

Every time I come by to the Facility It is always clean and other tenants respect your space and clean up after themselves. I just wish a couple staff members were friendlier. Once I was in my unit and a member was next to mine cleaning and didn’t even acknowledge or Said Hi to me and I felt ackward and pressured to get outta there lol. But I love renting here and would deff recommend to others!!

Storage

This is a terrible place to rent a storage unit!

Met my needs

From the time I joined until now the price has doubled. I feel it is overpriced.