Public Storage - Spring - 22330 Interstate 45

We selected Public Storage primarily on cost.

We selected Public Storage primarily because it offered a very good price for a 10X10 storage area. We were pleasantly surprised by how efficient the move in process was, and what a great operation they have

Too many hidden fees

I needed a storage in a hurry with no time to spare. I decided to use PS because of the internet special. Once I arrived, in the process of renting the space, I wad told I could not bring in my own lock, I had to buy a 20.00 lock that doesn't fit anything else but PS doors. Non refundable lock. No time look for anything else, i bought it. Then i got hit with an extra 15.00 insurance fee. While searching for storage, there was no mention of these extra fees. I paid for 2 months after that ill move out. Hopefully to a more up front storage facility

I'm going through a rough time and I...

I'm going through a rough time and I needed a storage unit. When I walked into the office I was greeted by a sweet friendly young lady named Pacey. She made me feel very comfortable. She answered all of my questions. I have a unit to store all of my things. Thank you Pacey. I really appreciate you.

Very pleasant and easy experience for...

Very pleasant and easy experience for my first time to rent a storage. Every was so nice and accommodating.

I love my storage and the friendly...

I love my storage and the friendly experience your staff gives I love everything about your company

Top Notch

Staff was courteous. Facility was clean and secured. Overall experience was great!

The rep there was very friendly and...

The rep there was very friendly and professional!!

The storage facility is very clean

The storage facility is very clean, easy to access and the employees are very helpful and courteous.

Place was clean

Place was clean. Staff was friendly. Very easy process.

Great service, and the facility is incredible. Nicole is so easy to work with, and a great help!

Very nice and clean, great customer service! I would recommend getting a storage at this location. A light was out right in front my storage, she put the work order in right away, and the light was replaced without a problem.

Great Staff, well kept space. I have peace of mind knowing my stuff is here.

Nicole took very good care of us very helpful. Thanks you for the awesome service!

thanks for all my storage needs. I will be recommending public Storage as they have a high standard in customer service and effienciency that I greatly appreciate.

It's was an awesome experience!!!

It was amazing and they was very helpful!

Beware of continuous price increases every few months!!

I would rate a 4 or 5 star if it were not for the storage increasing fees about every 6 months just because. This is my 3rd price increase and I've had my storage 1 yr and 6 months. This is bad service and needless to say I will be using service somewhere else by the end of the month.

LAST MINUTE RENTER DESPERATE FIND A UNIT

INSTEAD OF HAVING TO RUN OFFICE TO OFFICE WHEN I MADE MY FIRST STOP THE NICE LADY INFORMED ME THEY DID NOT HAVE A UNIT FOR ME BUT HELPED ME FIND A UNIT THAT WAS OPENED AT ANOTHER LOCATION AND WHEN I ARRIVED AT THAT LOCATION I FELT LIKE THE RED CARPET WAS ROLLED OUT FOR ME... I RECEIVED OUTSTANDING CUSTOMER SERVICE THAT DAY AND THAT IS WHAT SOLD ME... I AM SURE I COULD HAVE FOUND SOMETHING CHEAPER BUT WHEN YOU SEE ASSOCIATES THAT LIKE THEIR JOB YOU KNOW THAT YOUR ITEMS WILL BE SAFE...

Great place and Great people

Getting the storage unit was quick and easy. Charity asked just the right questions to get the exact size and location of the storage unit that I needed. I have told everyone that I know what a great storage facility this one is.

Excellent Follow Up

The facility manager, Charity, was very helpful during the sign up process for the storage unit. She even covered some specific language in the lease, as a "heads up" for the future. Additionally, I spotted an error in the paperwork a couple of weeks after renting a unit and she helped resolve the issue as quickly as she could, with her supervisor's assistance. Once the issue had been resolved, Charity personally called me to explain the course of action that would be followed, to insure that I understood the steps that were to be taken - Excellent Customer Service!