Public Storage - San Antonio - 7815 Chelico Drive

Best public storage

Great customer service, good communication. I like that someone always answers the phone.

Awesome

Very nice an clean the workers are awesome

The app makes moving in so much more easier!

Didn't get to actually speak to someone, (even though I made a reservation and spoke to someone beforehand about my arrival time), but the app helped me navigate through. It was very clean and easy to unload with the dollies they provided.

Great service

Cindy is wonderful!! She is very kind and helpful. Moving is very stressful, and having people like her assist you helps a lot. :-) Thank you!

Cool inside

Cool inside. Cool and shaded area to loading and unloading. Should give clients option to buy looks and not automatically charge.

Great service

Squarefoot compared pricing and distance. Great service

Awesome move in experience

Manager was so helpful and waiting on me when I arrived. Thank you

A step up in ease.

By far my best experience in storage units. Online paperwork made move in a breeze, Not to mention the remote control access to the front gates

Overall a great place

They are very clean, excellent customer service, they could work on their price, but other than that, it's a great place

i definitely would recommend

Great place Very Clean Great move-in special

Access time are terrible

Only problem is the access times. Other then that great facility.

great service

always willing to good the extra mile, effort to accommodate u

Great customer service

at public storage your treated as a VIP with detailed attentiveness, and your phone calls returned on time. you feel your in the best of hand with caring

Rent raised after a few months

My rent went up $25 a month! Barely moved there a few months ago. A notice was given a few weeks before. I was upset .

My friend JJ

Very well kept have no complaints

Excellent Experience

The office staff was very very pleasant to work with made everything accommodating

It's very convenient and the staff is very helpful.

We love the ease and access to our storage unit. The elevator is a big help and the staff is great.

Great price for brand new facility with great people!

Very friendly, helpful and personable staff. Very clean facility. One of two elevators broke down on us, but the staff called it in right away. Only two disappointments: one was not being able to finalize online because site was acting up; second was that we felt misled about price of a 5’x10’ unit that we discussed and were shown on the 1st level, and we made an online reservation. But when we came a few days later to finalize in person since we couldn’t do it online, we were given a unit in the basement. When we asked why our unit was in the basement instead of the level we were shown and discussed, we were told that the price we wanted was only for units in the basement. If we wanted the 1st floor, we would pay a higher price for a convenience fee. This was never mentioned at our first visit. Seemed like a “bait-and-switch” situation, but we let it go and took the basement unit. Overall, we’re pleased with the place.

The good guys

Fair, good price, trustworthy peace of mind knowing my valuables are safe.

Smooth process

Very easy process with my busy schedule.