Public Storage - Richmond - 5240 W Grand Pkwy S

Extremely clean

Clean and easy to navigate. More than enough equipment for multiple people to use at once.

A/C has been out in this facility for months.

I've had my stuff there for a few years, but the A/C has been out on my floor for literally months. They've raised prices multiple times, and management has changed so much that there is never anybody there and they will never, ever call you back. DO NOT RENT HERE.

Excellent

Super customer service, everything in working order and unit was clean!

Excellent services

Dani attend me excellent, renting process fast and smooth

Andrika was very friendly and helpful

Andrika was very friendly and helpful. Nice and clean facility.

Great Service

Great Service! Property is very clean!

Renting a unit and needed it fast

Renting a unit and needed it fast. All was fast and smooth.

Good prices but of course the are add...

Good prices but of course the are add ons

Easy

Easy. Clean. Safe. Friendly

Doris was kind and considerate with my...

Doris was kind and considerate with my time. She made the process quick and simple.

Excellent customer service.

Jodi was great.

Friendly staff and good pricing

Great location and good pricing!! Friendly staff!!

Great experience!

Dawn was so helpful and pleasant. She made our experience simple and easy! I would recommend this location to anyone. Great staff and The facility was very clean.

Very nice and professional

Very good experience

First time user

Had never used a storage place. Jodi was completely thorough. The place is very clean, laid out well and easy to use. Didn't know you had to buy insurance when there, though.

Nice place close to home

I started the rental online and found a great price. Once I arrived Jodi verified some information and had the paper work completed in no time. The unit is clean and exactly what I needed.

Awesome!

I have had great service. Ron at property 29215 in Richmond, TX. is very knowledgeable and helpful. The facility is extremely clean.

Overall good; be aware of other charges

The facility was new and very nice. I got a great unit on the first floor. Online stated all I had to pay to move in was $1.00 for first month & admin fee of $24, but there was a $20 lock I HAD to buy and insurance of $11/month if your home owner's doesn't cover contents. Plus the pro-rated amount for the rest of the month. So, I ended up paying about $60. The other thing that I did not agree with is they tried to sell me a $10 container of DampRid because they've had a problem with mold! First of all, its a new building so why do you have mold already?? At any rate, if you have mold, that's YOUR problem, not mine; don't try to sell me overpriced DampRid -- just give me some!

We had a very good experience signing up with PS. Jasmine conducted our sign-up in a very professional and friendly manner,

We would definitely recommend PS to our family & friends.

Excellent facility!!

We were well pleased with the clean temperature controlled facility All the personnel are very helpful and, gosh, all the doors, locks and equipment work extremely well. Refreshing to say the least.