CubeSmart Self Storage - Houston - 7939 Westheimer Rd

Horrible customer service

I have 3 units here for almost 2 years already and 1 of them has a roof leaks. I have ask them please fix the roof leaks on my unit for at least over 5 to 6 times already and still nothing have been done. This place only care to collect rent and do nothing for their customers. Horrible customer service. Their 4 Star rating is not true in my view because I am a long time good customer to them and they do not value me for being with them for awhile now and choose to not fix a small round hole on the roof. It is such a simple thing to do and the right thing to do and they do nothing.

Nice place

Nice, clean, friendly staff. Would recommend higher floors

Great customer service

I was able to get my unit with assistance locating it. Nakita was very helpful and considerate. Great job!ЁЯШБ

Love da place

I am happy I found this place couldn't hv been no better place

5x5 unit

The unit is spacious and clean

friendly

clean, friendly, attentive, convenient and secure

Insurance fee was not calculated in quoted rate.

I thought the 25% off offer would make the monthly charge competitive, but after arriving with my movers I saw that the total charge was higher than other quotes due to undisclosed fees.

love this location

The manager was so kind and informative!

周慮歳

I Love this storage center and if I have to use a storage this would be my spot...The service was good and the employees were helpful.. I would recommend this location to anybody ! They're fast and reasonable... Thanks cubesmart for your help!!!

Easy, friendly, great value

Very friendly with an easy rental process. Great value.

Process was easy!

Customer service was excellent. They worked with me on size of unit needed, assisted me with lease agreement, and reviewed all pertinent information. Very easy process.

Great

Everything is great very nice storage wonderful customer service

quick service

was able to get storage that I was looking for fast and easy as I had to get it in emergency good friendly staff

Very easy & friendly!

This was a very easy process! I booked on line & showed up within a couple of hours to pay, sign paperwork & get locks.

Fast and east process to get checked in

Secure location. Easy access to unit with large service elevators. Units are very clean with large ceilings. Would recommend to others.

Fast and east process to get checked in

Secure location. Easy access to unit with large service elevators. Units are very clean with large ceilings. Would recommend to others.

Would recommend for good deal.

Customer service was the best part. They made it simple and painless. It was the best price around.

Close. Convenient.

Reserving my unit online was quick and easy. However, the time range to move-in was between 8am-5pm and we got there at 12:45 but no one was available for us to access the property til 1:30. But, storage was close to home making it easier for us to move and retrieve things, so not too bad. Cost of my unit (climate control) was a little pricey but more reasonable than other cubesmart locations. Unit was the perfect size- fit everything I wanted to store perfectly.

Perfect

Good customer service, organized.

Great

Easy service and was accommodating to the needs