Public Storage - Round Rock - 1501 Louis Henna Blvd

Smooth rental process

Great experience, clean facility, Lucy was awesome!.

Wonderful experience

Jenn and Breanna were informative, friendly, and professional. I detest customer service interactions, actually most interactions with people and Jenn and Breanna made it painless and enjoyable. Thank y'all so much.

Thank you all

A wonderful place for storing.

Moving in online so easy!

I did everything I needed to from my computer, it was super easy and I moved in the next day! The app is also very helpful and makes everything more simple.

Friendly quick service!

Very helpful! Facility was clean appreciated the help.

Great storage with easy access.

The employees at this location are great! Very helpful and friendly. The location is very convenient and clean inside. Their safety measure are great with requiring codes through all the doors and elevators.

Trena made my experience quick & easy.

Trena made my experience quick & easy.

Tina was so helpful and friendly.

Tina was so helpful and friendly.

Clean

Clerk was a little rude when attempting to take a tour of the unit, my husband forgot his mask and was told he could not enter the facility which is understandable but when entering the facility there were other unit renters walking about without masks. Unit is very clean, I would recommend a few extra dollies, had to wait 30 mins before one became available.

Glad to be back using Public Storage!

We are happy to be back using Public Storage! We found this location to be very clean, very well maintained & professionally run. The staff (Tina & Zeke) were very helpful, courteous & accommodating in ensuring our storage needs. We liked the rates And found them very reasonable, a decent value.

Excellent facility

The property is secure, clean and the staff was very friendly and helpful.

My awesome public storage experience.

The time spent in the facility was awesome! At no time did i feel any type of frustration. Everything was seamless. I ended up having to transfer my storage unit due to needing a bigger unit and they made the process so easy. Everyone on the team was very helpful!!

Wonderful experience

It was so easy securing the reservation. Once I went in to get the unit Mallory showed me around and explained things very well. Great customer service.

My only suggestion would be...

My only suggestion would be the closing time of 9:00PM could be extended for people inside the building before 9:00PM. When I am inside the building arranging my stuff in the storage unit, I have to leave at 9:00PM. This leaves little time after a normal work day.

Great customer service by McKenzie

Great customer service by McKenzie. The facility is kept clean and the maps do wonders to help you find your unit.

Flippant attitude

I wanted to move things into my unit, there was a large truck parked horizontally in the parking lot along with another truck backed into the area in front of the doors; all the carts were filled with the guys things. One of the agents came out to move her car and I mentioned to her that I didn't feel this was right as there was no way for me to get to my unit. She said she could try talking to them but after all it was first come first serve, in a very flippant manner. I don't feel I need to be treated disrespectfully so I moved out the next day to a facility that was happy to have my business. I was about to call and let them know I had moved out when the office called me.

Everything is great

Everything is great

Public Storage gets high marks!

Very friendly staff [Cindy and Bill]. Solid 1st time check in procedure. Storage unit looks new and was very clean.

Cindy and Jake were great

Cindy and Jake were great, very helpful and accommodating. I have rented from Public Storage in the past and will always use them for my storage needs. Great pricing and spaces.

Cindy was awesome!

Cindy was awesome!