Public Storage - Bee Cave - 3911 Ranch Road 620 S

A little out-of-the-way, but great storage at a great price!

I recently purchased a small, short-term storage space. The transaction was quick and easy -- although the video-representative kiosk rental process was a little painful. The storage space was immediately available; clean; convenient; and very cost-effective (particularly given storage unit rental prices in central Austin!!). While the video-representative kiosk process was a little awkward, it did enable me to get into my unit super-fast, and was, in the final analysis, pretty convenient.

Good buy for the price

Public Storage in Bee Cave and manager Luanne really went overboard helping me get the right size storage room and for a fair price compared to what I had before at another storage facility. Luanne is always polite, energetic, and want to help you if you have any issues with your storage room. I had to switch twice now from large to small and Luanne helped my moving to be more pleasant. Best storage facility around.

Kristina displayed the chracteristics...

Kristina displayed the chracteristics of an exemplary manager that excelled in customer service and efficiency. She went out of her way to ensure my move-in was seamless by supporting my team to her fullest capability. I will not hesitate to recommend this storage facility to all my family and friends.

Highly recommend Christina is on it

Highly recommend Christina is on it

Everything went well

Everything went well. Kristina was very helpful.

Luann is a 5 Star Employee.

Luann was extremely helpful. She provided excellent customer service with a smile.

Kristen was so helpful and a pleasure...

Kristen was so helpful and a pleasure to work with!

Great service...gotta a call back quickly when I booked it online

Very easy process...very nice manager...very clean...perfect for my needs

Easing stress with a smile

Luanne made the process easy. She helped me pick a room that was easy to access, showed me how the locks and access worked, and even suggested tricks like taking a photo of my access code and registering online in case I can't recall the code. A huge stress taken off my hands with a smile. Thanks, Luanne!

5 Stars!

Kristine was awesome! She helped us a lot and provided a lot of tips for packing/ storing our belongings. Would definitely recommend to anyone looking for a storage unit.

Property manager Christina was very...

Property manager Christina was very helpful, courteous and informative. She is a credit to your organization.

GOOD REVIEW

Robert(the manager) was extremely helpful and knowledgeable.

Absolutely wonderful

Absolutely wonderful! The service, location, and price! Most of all the safeness and security

Thanks to Marjorie

Thanks to Marjorie - she was helpful and friendly! She really went out of her way to help me. Highly recommend.

Storage facility is conveniently located in the Lakeway/BeeCave area. Extra clean inside, and looks/feels brand new. A/C was nice and cool inside the units. And getting to deal with Marjorie is an extra special treat. She's pretty great!

Updated review! Thanks to Miss Marjorie, all was made right. She called me first thing Monday morning and we were able to discuss the customer service issue that I had over the weekend with the weekend/relief staff. I'm thankful the unit I was interested in was still available and that we could get things set up so quickly. Miss Marjorie is very serious about having satisfied clients and I appreciate her enthusiasm for her facility. In terms of the facility, that place is spotless! It looks brand new but is actually older than I thought. Great care has been taken to ensure the grounds and the storage units are clean. I can highly recommend Public Storage on 620 and Miss Marjorie!

Had a wonderful experience dealing with Miss Marjorie, the manager. My initial inquiry was handled professionally by the call center. And then shortly afterward, The manager from the public storage branch called me back personally to secure the unit for me. The unit is clean, and we received excellent pricing on our first month. Very satisfied and would recommend.

Marjorie was awesome, she called me ahead of time to schedule an available unit for viewing. She was very clear and patient with explaining all the details, showed me to the unit and how to access the unit. Very convenient location. Pleasant experience!

Marjorie has made this process quick and easy. Once my reservation was made online she called to introduce herself to me and to set up a time of my convenience to rent my unit. She is the utmost professional who truly cares about helping you. The location is very nice and clean. I am glad I stopped by.

Happy customer.

Marjorie is awesome. Great customer care.