Public Storage - Irving - 1205 North Loop 12

Good experience

Good experience to move in at the facility

great value!

I am moving my Grandmother in with my mom, and needed some where to store her entire 3 bedroom house worth of belongings until we can get every thing sorted and determine what she wants to keep. I called many different places, and searched online. I found this amazing deal a 10'x30' for $233 a month with the second month being free. The property is clean, the manager was very polite and helpful. The property is gated, so no worries about people who are not supposed to be there. This has been a great find!

Great customer service and had a...

Great customer service and had a storage space available the same day!

Best Price and Easy Access

This location was perfect for me and Sparefoot helped me locate it. It is so easy to exit off and on to get to this storage facility. I was in/out in 10 mins on sign in day. The price is much lower than the competition. Very satisfied and I have rented many of these over the years.

Easy process

I walked in scared, more anxious than anything. And walked out with a storage. I didnt call, i just walked in. The lady at the desk was in the process of helping someone else out, she asked what i needed, size wise. We walked the property, and seen storage before i decided. Process was easy. Things were explained, she even tried to sell other things , covers , boxes and what nots.. But over all i would recommend someone. Just cause the process was easy.. Just have a picture ID.

Quick and easy and friendly

Quick and easy and friendly

Easy to sign up online

Easy to sign up online. Great price. Really nice management.

Very good experience

Very good experience

The process wasn't all there in the...

The process wasn't all there in the beginning that why the 4 star was basically all that I could give though the stars after the beginning Process their went a fast affirming of getting things done right.

Clean and affordable

Clean and affordable, only challenge is that all fire extinguishers that they put out have been removed or stolen so no way to put out a fire quickly if one occurs.

Great service!

Great service!

Property managers Mariam and Shanon delivered great customer service! Very helpful!

This location is great! The Property Manager Shannon was so helpful and sweet. Shannon shared she has been with Public Storage for close to 10 years. She is knowledgeable and friendly and was patient to help me with all my immediate decisions for my storage needs. Thanks Shannon!!!

My experience at this public storage has been great! I have had no complaints at all! It's very affordable and Shannon is such a doll. Whenever I have had a question, she's always been polite and helpful. If you're looking for a public storage, I'd definitely recommend this one!

They are quick to call you over and over when you're a few days late to pay, but they NEVER answer the phones there. You can call and call and call, but they won't answer. Sometimes you just have a quick question to UPGRADE your storage to a BIGGER$$ unit, but they can't answer their phones.

Great service!

The representative (Mariana, I think) in the front office was very professional and helpful!

I love this Public Storage. It's in the perfect location easy in and out. I've never had issues with gate or code as I have with every storage I've used. Friendly staff and very helpful. I would definitely recommend this place to store your property.

excellent service

Agent called me right away and the service was fast.

feedback requested by you.

So far so good!