Public Storage - Hurst - 747 Grapevine Hwy

Thoughts

It’s clean and customer service is good and fast pricing could be better but overall I’m satisfied

Great place

Wonderful place, very clean, great customer service

Excellent

Very helpful and kind customer service

Quick and easy

The move was quick and easy. And I was able to transfer my unit. No long wait and everything was electronic.

As Advertised w/Customer Service

Reasonable clean, well-lit and temperature was about right. Front desk lady was very helpful.

Quick. Easy. Convenient.

There was much more space to this storage facility than I initially thought there was. I opted for a 10x20 and was not disappointed when I got to my unit. Unit was large (obvs), clean and ready for me. I had my lock and paperwork sitting inside the door when we got there. I wouldn't have had to go to the office had I figured out the lock. It was a secure location, each unit has a built in lock that goes inside the latch keeping the door closed. You pretty much have to enter a code to get inside anywhere unless you have an outside unit (non-climate). I ran up to the office b/c I couldn't figure out the lock, but my dumb ass didn't realize that you had to actually have the door shut and latched before you could lock it. Overall, the experience was quick (online process was a breeze), easy (didn't have to deal with talking to people, storage unit was easy to access and locks were quick to unlock) and convenient (perfect place to store my crap while I work on cleaning out the house). Thank you sparefoot and public storage for making this a quick and easy process for us.

Easy process

Clean and easy to get to. Like the convenience of on line renting

It was very easy to rent the storage unit.

Made the reservation on line, went by the business and maybe 15min. was done.

Easy to rent

Very easy process and very helpful staff.

Clean - Easy Move-in

Never had to see anyone. Did it all online. Key was in the unit when we got there. Everything was easy to navigate.

Dirty, not very convenient to move into

The codes for the elevator are ridiculous, the carts were not easy to use at all, and very dirty. There was no stairs in the main building as well.

Secure Storage

Very secure storage area easy instruction to get too it

Good snd clean

No problems clean and nice looking. Thank you

Excellent

Fast online sign up and great service! Great price in a new building .Very helpful and professional onsite manager. I highly recomment them !

Easiest signup process - no contact and wuick

Excellent sign up process, great customer service.

I got a good product at a reasonable...

I got a good product at a reasonable rate....but then i had to get another 5x5 in the same area and it cost me almost as much as both of the 10x10's that i got. I feel I got RIPPED OFF in a moment of need. I didn't get told about it until signing document and the agent was very "non-caring" about...really not a good experience at all.

Great experience

Great experience. Completed paperwork online. Staff got me in and out quickly. Covid19 protocols we're followed.

Best place to store.

Awesome all around great facilities and customer service and security.

Excellent customer service at this...

Excellent customer service at this location

Staff friendly and quick

Great work and phone service and customer friendly