Public Storage - Houston - 8430 Gulf Freeway

Climate control unit not very controlled

Climate control unit yet entire hallway reeks of mold and has wet spots all over ceiling.am debating if cam even use unit due to the overwhelming smell and mold presence giving me an asthma attack trying to unload.

Time limits

The gate was difficult to open and there are limited hours where you can access your items.

Strict

I have to be out by 6pm and I was but I still got a warning email that I was late leaving..

Very sizable

Super clean and easy to move in.

Was not told about the insurance part...

Was not told about the insurance part had to spend more than expected.

Great facility and customer service

The facility was well set up and James provided excellent customer service, even during COVID-19. He even helped jump start our car when the battery died. The only small issue was the hidden insurance requirement. We were required to buy insurance from the facility because we didnﾃ｢竄ｬ邃｢t know it would be required, despite asking about any and all costs on the phone ahead of time.

Great help

Easy explained process and good people at the front desk

It is very close and convenient

It is very close and convenient

Very good customer service

Very good customer service, facilities good. Do not like constant price increases after renting unit but get it from commercial perspective.

Need alot of help smells bad rat poop...

Need alot of help smells bad rat poop restroom no towel papers water fountain dont work walls have food stains ketchup. Stairs black with dirt .its controller air ota hot today don't feel ac on elevators didint work 3 weeks my parents are old and need elevators to access. Thier stuff anytime. My dad unhappy with expierance

I will definitely recommend this place.

I will definitely recommend this place.

Easy

Easy. Move in

The staff was awesome !

The staff was great ! The prices are fantastic ! Some places don't have elevators ! My brother used PS twice , once for two years ! So it must've been ok for him to stay that long !

This Public Storage is well managed and ...

This Public Storage is well managed and well maintained. I think the company should put everything up front like; you have to have insurance and you have to bye OUR locks and what the prices are of those locks that you have to bye from them.

Kara, Mariana & Megan were super fantastic! They helped me with getting a storage unit super fast and the facility is super clean and also it's climate control. These ladies helped me pick out merchandise that i needed for my belongings to keep my stuff safe. Kara, Mariana & Megan you ladies did an AMAZING job! I will definitely tell people about your facility and your amazing customer service. Thank you ladies for taking the time to help me out!

Mariana and Arlene was tremendous and outstanding for their customer service. Makes me want to tell other people about this location. I definitely recommend this facility to others in need of looking for a place to store their belongings. Thank you ladies for the help and the merchandise you provided for me!

Mariana, Megan, are amazing. When I needed a storage a storage unit they helped me a lot. They have great customer service skills and very professional. I definitely recommend this public storage to anyone who needs a storage unit. Thank you ladies!

I needed storage for art work and furnishings during remodel. Climate control was a must. Staff are very friendly and explain contract clearly. The storage area has an easy access from I-45 S.

My husband and I were looking for a storage unit to put our items in while looking for a new home. Came across Public Storage and was helped my Mariana and Megan. Both women were very helpful in finding the perfect size for our belongings. Definitely will recommend this place to family and friends!

Great service

Great service, easy helpful.