CubeSmart Self Storage - New Braunfels

Clean/Convenient storage

The facility fits our needs, the unit is a little expensive even with the discount… but it is close to my new location. Staff is very friendly. Unit was clean when we arrived.

Aurburn was so helpful thought and very efficient

The agent that help me was very experienced thoughtful and welcoming. I rented at CubeSmart in NYC for approximately two year best experience I ever had. Now here in Texas didn’t receive anything less love Aurburn very polite and knowledgeable

Easy move in

Was easy to reserve online, not long to register and unit was very clean. Front desk staff very helpful.

very friendly

staff was very nice to me. explained everything to me. they did not try to upsell me at all. would recommend if anyone is looking for a reasonable storage unit

Clean, convenient and cool

Easy access to the rented unit. Convenient cart provided for moving items from vehicle to storage unit. Great climate control makes working in the facility possible even in the extreme heat of summer.

See below

Too expensive as time goes on, with rate increases each year.

Good location - very clean facility

Rented the unit from out of state and when I arrive was surprised to see it was exactly as advertised. This is a well lit and very clean facility.

Amazing!

Amazing customer service. I chose this facility due to how nice they were when I dropped off my Penske truck a couple of weeks earlier. The price is very good compared to others the same size..and I love the fact that they have a cart to load your items so you don't have to carry everything. Only issue I saw for the climate ones was that there is only one entrance and it got a little crowded when another vehicle pulled in.

Great facility!

Cami did a great job of explaining everything and we were ready to use the unit within minutes of arriving. The paperwork was super easy to fill out on line, and the unit location was ideal for my needs.

Great storage units

Friendly customer service. They were very helpful and informative. The place is clean my storage unit was clean the only thing I really have anything negative to say about was the distance from the door to my Cube I think more interest is should have been made and maybe the price a little cheaper but what can I say we're in New Braunfels...

Onsite staff

Dena makes it well worth renting at this location; plus unit is VERY clean and neat, and process was smooth.

Very friendly and clean

Manager was very nice and helped me when I got held up in traffic and couldn’t make it there before they closed.

I would recommend to a friend

Great customer service and clean units.

Very clean, staff helpful and very professional

The staff was extremely helpful, cheerful and very professional. The unit was very clean as well.

convenient

Had everything I needed on site to quickly secure a unit.

Clean, easy to get to and great customer service!

Easy check in process, and couldn't have asked for better customer service.

GREAT FACILITY!!!,

Sadly we did not rent the unit we had reservation for due to unforeseen circumstances but the unit and location are great and easy to access. The unit we were reserving was also climate controlled which is a plus for storing things in Texas due to the temperature extremes. The staff at the facility was very helpful and also assisted us with our Penske Truck rental turn in.

Great!

I've had a great experience with cube smart.

Very clean and friendly

Great, clean place, secure and safe even in the evenings.

Great Place

Initial paperwork took quite a while due to their system being down but, they were very polite and friendly. Facility itself is clean and easy to navigate. Trollies near the door were very helpful. Love that the place is climate controlled and door is password protected.