Public Storage - Austin - 2121 South IH-35

The move in was very easy using the code texted to me.

The move in was very easy.I had a code texted to me early that morning. I was able to have access to the public storage building before the office officially opened. The large moving truck had no problem pulling alongside the building and a cart was provided for use on the elevator.The management was very helpful when I went into the office once it opened. The facility is very clean. I was given a very good lock to use. Move in went very smoothly.

Janie is Awesome

Though I haven't yet moved in, my experience getting this unit was phenomenal. Janie was very, very friendly, patient and helpful. I choose this location for both its proximity to my current home and its good reviews.

Quick efficient friendly process

Quick efficient friendly process. Janine (?) was great.

Great manager!

Mrs. Jamie was a very sweet lady!

Awesome place!!!

Awesome place!!!

Very friendly.professional.and made me...

Very friendly.professional.and made me feel comfortable renting there. Very satified with thier service and i love the email updates and reminders of payment. Thank you

Excellent customer service

Excellent customer service, very accommodating and helpful. The facility is e trembly clean and well mai rained!

Simply perfect and here the reason why . Location and purpose !

Breana is professional in managing this location, yet customer service is her strength. She outdid herself in attempts to locate a unit and help us transfer (not physically move items) into a larger unit when it became available. In the midst of our move, she and Jacob were amazingly accommodating when we had a medical emergency. These folks are exceptional. Kudos for them. They are the reason Public Storage has a fine business reputation.

good location, but the security is a little lacking.

Breana was very helpful and the entire process was quick and easy. The property was clean, and I have zero concerns that my stuff will be safe.

Kareem was great!

Just walked into Public Storage, not thinking we would reserve a space that day. Kareem was working the office and was extremely helpful in showing us the space and answering all of our questions. My husband & I decided to just go ahead and lease the space. Everything was so clean and secure. We would highly recommend Public Storage.

Very secure and clean!

The attendant who was the site manager was extremely helpful and very nice. The unit was clean and just what I needed.

Just moved in

I just recently moved in, however I reserved a unit online, then paid for in store. I wish they would have told me what kind of lock I needed prior to moving in. Other than that, it has been a pleasant experience. They are very clean and have had no problems.

Storage rental easy

Karen was a great help getting the rental set up.

Great Place

Its great and convenient. I just use it for extra space since i live in a small one bedroom near the facility.

Professional Storage

Sean and Jackie at the Research Blvd./Braker location are very nice people and efficient professionals at the same time. After Sean went through all the security standards there, and how to work all gadgets, I had no questions for him when he asked if I did. The facility in general is run a lot more clean and professional than the Extra Space unit I just left.

great customer service

The manager that helped us was very professional, friendly and helpful. She showed me the storage room, asked if it was ok, then finalized the paperwork, and I was on my way. The security is a main priority at this facility. My only complaint is having to enter a code every time that you enter the elevator. When you are carrying multiple items and moving a lot of stuff, this can get old real fast. Over all, great experience!