Public Storage - Austin - 1800 S Lamar Blvd

Seamless

Great experience moving in the app makes it really easy to access the gate and the elevators which also brings me comfort that my items in storage are safe and secure. Check in was seamless and everything went well

Convenient

Easy to enter/exit. Not very many carts available. Security is good!

Poor customer service

The place was clean and price was ok given that there were tubes running inside the storage area robbing it about 2 sq ft. However what bothered me the most was the poor customer service. The girl that help me was rude and short with me. Not very welcoming. Another girl from the same company called me from a different store and boy she was different; I regret not renting with her.

潇摯匠慰散

Good space but a little overpriced. Very clean and felt safe moving in during these covid times.

Margorie is the best

Margorie is the best! I had very specific requirements for a storage unit, and Margorie kept me updated on vacancies so that I could get the exact one that I needed. She was incredibly patient and understanding - I was storing my recently passed mother's china, so I was a handful... Margorie went above and beyond to help me. Thank you!!!

Great customer service!

Marjorie was super helpful and patient with all the questions I had. I would highly recommend this place to anyone looking to store their stuff. Clean, secure, helpful staff, overall a really great experience.

Margorie was the best!!

Margorie was the best!!! She expedited the online reservation process and was extremely helpful. We will recommend this location to all of our UT families and friends.

Great customer service!

The manager was super helpful and walked me through the entire process with such patience and kindness. She is very knowledgeable and honest. Will be recommending this storage unit to anyone I know in Austin.

Ok for now

Bad customer service people, but great location.

Great first-time experience

All email communication was very clear and upon check-in, the staff was helpful and friendly. It was my first experiencing using a storage unit and I was happy to be upgraded to a larger unit. There were plenty of carts available for my move-in and the facility was well maintained.

Clean clean clean.

Clean clean clean.

Quick and easy.

Reserved that morning, moved in the afternoon. Very simple.

Very clean and easy process.

When moving into my storage unit, I was able to get through the office quickly with no hassle. The loading area and carts were very helpful in getting my belongings to my unit with ease.

Great place and very professional!

Great place and very professional!

Great storage option

This new facility was clean and organized. Fast elevators and there were always pallets available. Customer service was wonderful, Majorie very sweet and helpful. Only downside was that you have to input your entire access code into the elevator to be allowed access to your floor, which can be difficult if you are trying to support the things you’re moving. But it makes sure the facility is secure, so I understand.

quick, easy, inexpensive, no hassle.

I was able to make a reservation, move in, and mostly everything went perfectly fine. Clean, spacious, nice area to load/unload. I'm happy.

She explained everything well and...

She explained everything well and concisely and the place is pretty well designed and secure. It was a pretty easy process to rent the space too. Overall a pleasant experience! :)

Staff is great and the facility is...

Staff is great and the facility is spotless.

every one was friendly and helpful.the...

every one was friendly and helpful.the place is clean.

Brand new facility, convenient location

Amazing front desk help! Couldn’t be happier