Public Storage - Austin - 1321 W 5th St

Great

Seamless process, great staff and great location

Ease of access

Seamless process, helpful staff and very clean

It was an easy experience thank you

I found the process easy and the manager kind and available. Would recommend!

Efficient!

Public storage was very helpful and efficient in getting me set up to move my stuff into my unit.

Great

Great! Mary was awesome and so far so good :)

Mary was GREAT

Mary was GREAT. GIVE HER A RAISE!!!!

Your service is very good

Your service is very good! We are so pleased with you guys. Thank you

Mary was very thorough upon my checkin...

Mary was very thorough upon my checkin to Public Storage. She informed me of everything and showed me all the necessary aspects of the building to ease my move. I like the facilities and its location. Thanks again. Ray

Great service- easy to use and access

Great service- easy to use and access! The customer service from the front desk was amazing!

I had a great experience and would...

I had a great experience and would recommend this place to anyone needing a storage space.

Competent Office staff.

Competent Office staff.

This was my first time renting a storage unit and I was a little intimidated, but their website makes it easy to get an idea of what size space you need. On top of that, when I went in in-person to pay and get my keys, etc., Mary helped me. She is the consummate professional, and made everything very clear, answering my questions and getting me set up. Managing my account online and being able to call with any questions made this move a much less stressful experience!

So far the service has been great

So far the service has been great. The location is excellent! Easy in / easy out.

Kareem helped me find exactly what I needed for storage space and both Kareem and Mary were sweet and courteous.

I had the best experience with public storage I specially appreciate Kim and Mary and everything they did to ensure that I got the exact type of unit that was needed I recommend this location to everyone in Austin

Update May 31, 2017 - Mary and Kim were very helpful and supportive in my move-out process. Although I do not need my great 10 x 15 ft space at this time, I would not hesitate to return to this convenient location and work with these professional ladies again. Thank you for providing safe, clean, and easily accessed storage! Mary showed me an available climate controlled storage unit which met my needs very well. She guided me through the process as I am a first-time storage space renter. The location is convenient, clean, easy-to-acess, and I feel safe while entering and leaving my storage unit. Mary answered all my questions and was helpful and professional during the rental process.

Thank you Mary and Kim!! It's been such a great experience renting here, and they make it easy and pleasant whenever I have questions or concerns. The place is spotless, and I would definitely recommend it to everyone! :)

Mary was just great!

We were helped my Mary and she was just great!

Great Service

Great customer service. Tommy was very friendly and helpful.

Nice place to store

This location has a very helpful and friendly staff...it was easy for the moving semi to get access. It is well kept! I just wish the prices were lower like my old location for the same unit in Palatine, IL,