Madison St. Self Storage

Friendly and accommodating!

Very friendly employees. Explained everything thoroughly, was given a bottle of water and when they didn’t have the unit I reserved they helped accommodate to find me the next best option. Really awesome experience.

Jeff was great! I am very happy with my unit.

A very pleasant experience and the gentleman that took my reservation was very good, very professional. I have nothing bad to say about my experience obtaining my storage unit.THANKS!

Quick, friendly, thorough, helpful.

Obviously well kept location. Man on site was professional and polite. Answered all my questions ЁЯШБ

Great Storage Facility

Clean, Secure and great Customer Service, I definitely recommend this storage facility

Great Facility, has used them for 2 years and would trust no one else

They made an out of stater feel confident that their items would be safe in all aspects from theft to climate control all the way to any time of animal. The manager, she is a gem, and her staff reflects her perfectly. They make you feel so comfortable with any question or issue you might have. I would recommend Madison St. Self Storage to everyone that asks me definitely.

Clean and secure but lighting improvement is needed

My unit in Shelbyville, TN has NO operational lighting near it and every time I need to look for something I have to use a flashlight just to see let alone look into boxes. I asked an employee about this and was told lighting was on order and would be fixed and it wasn’t several weeks later. This is unacceptable and a safety issue. Then the fee was recently increased significantly. With the additional cost renters are paying there should be able to adequate lighting throughout the facility.

Very helpful

They are always willing to help when I am so forgetful.

Good experience

It has been a good experience. Glad to have found this place!

Horrible

I rented a storage unit from here, and never got a number to get into the doors. I called they gave me a 1 time code, the door opened and closed instantly and I still couldn’t get in. I tried to cancel my subscription but I couldn’t do that being I had to go there to do so, and I don’t have time to go up there by there hours due to my work. Wouldn’t recommend.

Easy to book and Great Customer Service

Easy to book online, they were ready for us when we got there.

Great experience

I was making all arrangements by phone from another state. They were great about working with me and being flexible

Clean and my home furniture is secure.

Love the place and the employee was extremely nice.

pricing steep

price could be a little lower a month or if you get more than one storage there should be a significance discount

It's very convenient

This building is at a great location for me

Move in complete

Staff is very helpful and kind

Great and friendly staff!

It’s worth the cost and the lady was very nice.

Very good experience

Madison St. Self Storage in Shelbyville Tennessee has been the best choice for my specific storage needs. The entirety of their storage units are climate controlled and indoors as they are build inside an old grocery store building. The facilities were brand new and very clean and well lit. I felt safe storing my stuff there as they have a thorough security system with cameras on every isle. Customer service was very accommodating as the details of my rental were explained to me throughly and because I rented at the end of the month I was able to get a discount on my first two months rent. Overall a very good experience.

Great Customer Service! Wonderful Facility

I have stored my belongings off and on over the past ten years and Madison Street Storage is the cleanest, friendliest, best value I have come across.

Excellent work all around!

This place is great. It is by far one of the cleanest storage facilities I've ever seen, and Ashley is a great manager.