Go Store It - Crossville - 1870 West Avenue

Rip off artists

They tell you, your payment is $68 a month, then they expect you to pay your own insurance, and on top of that, they try to change the price of your unit. All the time they charge you over It is ridiculous

They are a rip off every other month.They try to charge you more money

I paid them and my bill was supposed to be $68 and somehow, in 2 months. It's over 300 That explains why they have pretty much every storage unit open.I would definitely not recommend it.The most horrible customer service, horrible people try to upcharge you constantly guarantee you a certain rate.And then charge you three hundred and something dollars for months when it's supposed to be 68 this is the worst experience i've ever had with a storage company i'm contacting your business bureau if you have any kind of common sense, do not pick this company, they are a joke

Great staff/very helpful

We had a difficult situation with the boat we stored. The office staff was very helpful and worked with us to make it easier for us. Kudos!

Very satisfied.

Easy registration, good customer service.

Staff were friendly and very helpful!

Arrived a little before dark from several states away and the staff took the time to show us where the unit was and answered all of our questions!

Deal directly with Crossville office staff

The girl running the office was great! Very helpful very informative. However, when I called two times, the number for GSI in my web search, I spoke with a man with a foreign accent, who was very difficult to understand. He also didnﾃ｢竄ｬ邃｢t understand my questions. It was almost like he had some kind of script he would not deviate from. Again the location office staff was great. But the only reason I didnﾃ｢竄ｬ邃｢t give top score for customer service was because of those two phone calls.

Awesome and easy

Easy reservation and nice service

Don't have much to say it works

Thanks for the storage unit it was nicely done.

Clean facilities

This storage facility is very clean. Good management except many times no one is in the office. And I have had 2 price increases 👎. But all things considered I am leased with my experience.

Yes it was

The employee registering me was very professional, polite and took me to see unit after transaction was done.

Good experience and easy

Great! Very easy process and great service.

Very satisfied with the process .

Employee was pleasant and helpful. Amanda, I believe

First time customer

Likely going to repeat business at this facility.

Very clean, quick and accommodating

Very courteous, efficient, convenient and clean.

Very easy, thank you!

Thank you for doing such a great job!

Made moving in there very fast and simple

On site staff is very friendly and helpful. Units are very clean and safe. Whole entire place is well kept!!

seamless and perfect

I did everything online as I was moving from Naples Florida to Crossville Tennessee. The entire process was very simple stress-free when I came and checked in the gentleman who helped me was great originally the unit I picked was not the size I actually needed and he was awesome finding me the next size up and upgrade process worked out great highly recommend

Good lovation and pricing is fair!

Quick and easy check in and good overall service!

Moving to Town

Very easy on line reservation system and just as easy checking in. Dollies are available if needed - a real plus since I've had to run out to buy one once before unloading into a different unit elsewhere. Very clean, and I felt very safe the entire 3 hours I was in my building unloading!

Great working with Robert

Great overall experience. Robert was great