Midgard Self Storage - Murrells Inlet - 4971 US Highway 17 Bypass South

Sal on sight was very helpful.

I signed up with an off sight agent and it with was alright, Brad in Savannah,Ga was great. Trouble with that is there is not anybody to walk you through finding and entering your unit that you contracted for. I took a picture of the nap on the wall to help me. WhenI got back to make a trial run before coming the next day with the movers I could not find anywhere on the map that matched the configuration of the property. None of the infotmation given in my paperwork matched the the map on the wall and text sent to me. No building # or a door entry # was provided. I called the sight several times and every time I got a different person who knew nothing about your Murrells Inlet, SC location. Finally one rep in Florida sent an email to a regional manager or someone to meet me on site to help. Sal in Murrells Inlet called and agreed to wait for me to show up on sight to help. Sal was terrific, but he did not know the property either. God bless him as he took the time to go find the unit himself and came back and we discovered the large map on the wall is all wrong and is actually upside down. Know that I know where my unit is I am very happy. Understand thaI am only writing this to inform you that my experience was totally unnecessary. A that should have been done is scheduling an in person appoint with a rep to go through the initial entry of their newly acquired unit.

YES for all three units 302 304 and 305

Great Service from Lisa the local manager and Sam the virtual assistant!

Everything great do far

Easy access, great customer service.

Excellent facility and service

All excellent especially Lisa the manager

Lisa the manager was amazing with her assistance

Lisa the manager deserves 100 stars

very good

EVERYTHING WENT WELL.VERY EASY TO RENT AND MOVE IN AAA

very ez to reserve

Good over all experience to apply and receive all paper work.

Good Lots

Good parking spaces with ample room

Amazing staff

All of the staff has been amazing to work with and are their anytime I have yet another question. Mandy was awesome at getting me transferred to a larger unit. Thanks again to yﾃ｢竄ｬ邃｢all.

Great customer service.

Property is well maintained, clean & rented space is perfect; along with the price. Great customer service thanks to Lisa.

Clean facility easy to get through with the moving truck

The service technicians were both very helpful and very thorough and their explanation of how the storage center works and how the payments are calculated. Very thorough.

Great Place

Efficient and professional service employees. Excellent pricing!

Very pleased

Customer service at the management office was excellent.

Computer process was too ling , but the staff was great

Staff was effective, efficient and excellent . Will recommend to another client .

The office help was great.

A little hard trying to find the office with Google directions. It's all good.

Very pleased, would highly recommend

Lisa and her staff made my move and day much easier than I ever expected. Lisa went out of her way to assist me with this move. Five plus star rating

Great customer service and prompt service.

Awesome service! Very helpful, kind and courteous. Great help to my family. I think her name was Chrissy.

Storage

I was stopped by this storage location to find if we could get a unit large enough to hold our items. Christy was our contact in the office. She was very friendly explained everything we needed to know about running a unit from the facility. She accompanied us to our unit and showed us how to open it and explained the process of how to get in and out. I like the fact that the storage units are in a secured locked area with Barb wire on the top of the fence. I believe that my items will be safe from the weather while we transition our possessions.

Drive by

Good experience so far, customer service rep was very helpful

Made moving easier

Had to change my reservation a couple of times. They were very accommodating.