Public Storage - Lake Wylie - 4560 Charlotte Hwy

I needed a storage unit last minute.

Amanda was very responsive and accommodating to get me in the perfect storage unit.

Quick and easy

Had a couple options to look at in storage places. Associate was helpful and quick to show me unit I’d be renting. Explained all paperwork and have me tips and tricks for things like insurance and the app. I was there and in my unit within 20 mins total. With seeing the unit and going over paperwork and paying! My kind of customer service . So far i see nothing wrong or ill-mannered about staff or facility !

It was great simple and easy!

It was a very easy process! I had no problems at all they gave me everything i needed to be able to get access to my storage space! Thank you very much!

Very simple registration.

Staff very helpful and knowledgeable. Very easy registration process.

Access Code Problem

When i arrived with my truck following me. The access code I received didnt work. We both haf to back up and I had to call and spend time on the phone to get another code. No one in the office again to help. More time cost me more money and frustrasting! I dont know what code to use when I return.

Easy and quick

Online process was self explanatory. It was quick and easy. I received access to my unit within 5 minutes.

Smooth online reservation

Staff courteous and online reservation was a snap. Same day move to the storage unit

Excellent

Check in personnel was outstanding!

Great customer service by the onsite...

Great customer service by the onsite manager. Very happy with the storage unit.

Easy and pleased

It really was a extremely easy transaction. thanks

I made reservations on the phone weeks...

I made reservations on the phone weeks before I moved down and when I got there they didn't have what I reserved. But the guy was nice.

Clean facility but inconvenient with 2 door code entries to storage area

Convenient to and from our home. Clean. Climate inside perfect. Not sure WHY the 2 entry doors to storage buildings have code entry. Each time you enter with your тАЬstuffтАЭ you have to stop, put your load down, enter code, open the door, pick up your load while keeping the door open. REPEAT at second doorЁЯджЁЯП╝тАНтЩАя╕П. We had a sofa that is 7тАЩ6тАЭ long. We couldnтАЩt make the shortest route to our unit, too short & sharp! Plus, the ceiling lights blocked standing the sofa on end. Luckily, we could go the long way around where the corners are wider. It took a bit more maneuvering to get it in the 5тАЩx10тАЩ area. How about an extra digit to enter to keep the 2 doors open for say 20 minutes, then it locks?

Great cust service

Very clean, good customer service

Stress Free

Great customer service, great price

So far things have been great

So far things have been great. Only this is I wish the 10×10 had a light.

Great Team

The team at this facility was very nice and helpful. Explained everything thoroughly and were very professional.

New facility in excellent location

New facility in excellent location. The manager was very knowledgeable and efficient. Excellent value.

Wonderful customer service

Great price. Nice grounds. Nice units. Great customer service. Locks that have to be purchased are to expansive and what am I going to do with lock after I move out. You could buy them back for half price and than use them at another facility.

Excellent customer service!!

Excellent customer service!!

Very clean

Very clean, safe and friendly staff