Public Storage - Greenville - 2112 N Pleasantburg Drive

It was easy to reserve

If you need storage I recommend

had no problem with the move in

no problem with the move. Storage space was very clean, thank you

Wonderful!

Easy to access. Friendly online service.

Good price

Second time renting at public storage. This time i found extra cheap climate controlled unit. Love it

Very clean and awesome staff

Was quick and easy and staff was very nice and eager to help.

Amanda was awesome and so helpful!

Amanda was awesome and so helpful!

Crystal made it an easy process.

Crystal made it an easy process.

Brittany was so great

Brittany was so great. She took her time to explain everything and really made me feel secure with making the decision to go with Public Storage. I had been to other storage facilities and most of the time there was no one there or could not answer my questions. You have gems in Brittany and Crystal.

When I initially visited

When I initially visited, I found the manager to be knowledgeable, curteous and professional. She really knew her stuff!

Went to look for storage wasn't sure...

Went to look for storage wasn't sure what I needed but Ang was so helpful with making my decision.She showed me several options. Great customer service and location for me. Thanks

Amanda is a wonderful representative of...

Amanda is a wonderful representative of your company--enthusiastic, professional, friendly. She met our every need for placement of our unit. I highly recommend the Public Storage facility on N. Pleasantburg in Greenville, SC.

Observance

Shopped online and got a size and price I thought would work for me. Went in to view unit but was told I needed to fill out paperwork just to see the unit. I was concerned about pulling my trailer up to unit. I was quoted more in the store for the unit and explained I found it online cheaper. I was told this unit wasn't available online. I reiterated several times that I found it online and that is why I was interested in that size unit and the only reason I knew it was there was because I had found it online. I ended up trying to find it online again while standing in the office and surprisingly enough it wasnt there anymore so I had to pay the full price. This was Saturday, I returned on Monday to have my lock inspected and placed on door. There was a Public Storage owned lock on the unit and I mentioned it to the property manager as well. I wanted to make sure it was removed asap. I returned Thursday night with a full trailer and truck load and found that the front entrance gate does not fully close due to damage. Anyone can walk right in. Second, I found the public storage owned lock still on the door along with my lock. Since it was after hours I called the main number and talked to a representative. I asked him what we can do and his response was nothing, wait til they open tomorrow. I also asked what Public Storage would be willing to do for my incontinence and he said "nothing". I left a message that night with property manager. By 11:30am the next day no word so I called and she answered and immediately apologized. Apparently the door repair man had come to fix their lock and run off with her lock keys and never returned them since Monday! So far its not been a pleasant experience. I do like the unit and where its located, price is ok but would of been nice to have been able to rent it at the online price I had seen. The only reason I went there was because I had found this size unit online and had been searching numerous companies and locations for a very large unit that day.

Exceptionally well.

Exceptionally well.

Great customer service but the gate to...

Great customer service but the gate to go in was in disrepair but other than that it was great.

What a great experience! Amands was so helpful and the facility was clean. I will def be suggesting this place to any of my friends for their storage needs!!

I came in to check the status of my bill and the girl Gwen was very nice. Everyone who I talk to there is very nice

Very happy to store my things here. Great staff, location and unit.

Amanda is great, she did an awesome job. Will recommend this place to all my friends for their storage needs

Carol was very helpful.

Carol the manager at the Public Storage on Pleasantburg Drive in Greenville SC. was very knowledgeable and helpful. The facility is very well kept and large enough for our mover's truck to get in and out.

Nice

Nice employee and service