Public Storage - West Columbia - 240 Orchard Drive

Good overall

Easy to get setup. Was not thrilled with some of the surprise charges (including buying a lock, rather than bringing my own) and being required to add additional insurance when my homeowner's already covers this. Thankfully was able to get this resolved the next day. Otherwise staff was friendly, like the ease of access and ability to get in quickly.

Great service

Great service, advertisement doesn't match the price. You end up paying for this and for that. So please be more up front about what you will pay for. Other than that, everything else was great!

Excellent service! Very clean!!

Great experience with Denise at this facility. She had us in and out quickly and recommended before hand that we come earlier in the day to complete the paperwork because we had a later move out time from our dorm. The facility was very clean as well. The whole process was seem less!!

Fantastic service

I liked the carts and the customer service was amazing

Great friendly and secure facility

The coustomer rep Genitive representative was very friendly and very formative about the unit and about the facility

good location

The customer service person was a little strange

Impressive

Professional - Knowledgeable - Friendly - hard to find those qualities anymore! I was very impressed with DENISE. The property was extremely clean and you could have eaten off the floor in the unit that I rented. I hope that Public Storage knows what a gem this lady is... might want to give her a raise before some one comes along and offers her a job!! This was the smoothest transaction ever! Hats off to you Denise!!

Awesome!!

Denise was Awesome!!

The manager was super nice,and...

The manager was super nice,and friendly. She knew exactly what I needed.

Very clean facility and well...

Very clean facility and well maintained. Staff provided excellent customer service. I would give them 10 stars if possible.

new facility and friendly service

new facility and friendly service

The storage space was clean

The storage space was clean, cool, dry and nice. Employees provided impeccible customer service.

my review

clean facility very nice and professional staff.

Expedited customer service during major life crisis

Expedited customer service during a major life crisis. Reserved on line. Spent 30 minutes total securing my storage unit. In and out. Great Customer Service

The managers was very nice and...

The managers was very nice and informative a little bit pricey but it's ok. Clean place easy access to my floor I like it. I will recommend this place to other people

Needs to keep a working elevator

Needs to keep a working elevator. Too much space with no elevator to carry the really big items.

Best storage rental ever

Best storage rental ever

Difficulty with accessing the Elevator

I input my code for the elevator, press the button, and the blue light did not ignite. I tried multiple times, and I eventually called the office, left a message, and no one returned my call.

They made the process super simple

They made the process super simple! I wouldn't go anywhere else.

Great customer service

Great customer service! Friendly staff and very clean!! :-)