Prime Storage - Hatfield

Helpful , friendly and efficient

Tamara and Frank were very helpful in setting me up with a 40 ft camper spot. My first time pulling a rig this big and Tamara came out in the baking hot July sun and assisted me backing in and circling the building! I appreciate the all in customer service.

Clean

The info I didn't receive prior to going to the unit would have been helpful. We have a climate controlled unit and no info was related to us where it was located in regards to the regular units. Then we had an issue with the unit not being able to be locked. We were not told to stomp on the door handle in order to lock it. That seemed rather odd. Other than that, we are satisfied. The pricing is definitely better than other places.

Good place

Good place to store your things and the guy was very nice smile and everyone is happy with the jib

Great Storage Facility

I would recommend this storage facility to anyone. You won’t regret it.

Great, clean storage unit.

Would benefit from something to prop the doors open when loading inside units.

Cheap, clean, easy to access

Cheap, clean and easy to access. Indoors are a little tight but not a big issue.

Not a bad place for storage

The person managing the property Colleen was very courteous and helpful explained everything and went above and beyond her duties to help facilitate the move in would like to thank you very much she is an excellent employee

No very good

Nobody provide me the instructions or schedule, neither explain me about the lock needed on saturday office closed so very bad service

Great storage

Very clean and accessible place with very friendly staff and reasonable prices

poor service, no security, cameras unusable.

poor service, repairs non-existent, no security gates open 24/7, cameras unusable, 2 units broken into and no notice or support to police.

Easy process to move in. Great service from Haniyyah.

Easy and quick sign in and registry. Ample room and cleanliness in 10 x 10 unit.

Great price, clean unit, easy process.

Great customer service, easy process. Reasonable pricing.

Quick and Easy

Easy access and excellent customer service for temporary storage. She's awesome. Give that woman a raise!

Easy to work with. Clean facilities

Excellent service. Staff very accomodating. Best prices. Very secure. Only complaint is that the transition from parking lot surface to the unit’s floor is not flat. There is a 1-2” step up to get into the unit. For a very heavy item on dollies, this now requires some sort of a ramp, or 2-3 friends, to get my item into the unit. Other than that, it’s a great place.

Nice place and nice workers, clean

Nice place and nice workers, clean

Storage

Security could be better considering the price of units but overall a nice place. Have seen a leak in the front of my unit thou

Basic storage ruined because someone broke into my unit

Prime Storage is a basic, budget storage provider. It's clean enough, but some of the doors are broken. You don't get much more than the essentials. They have been easy enough to work with and helpful enough after someone broke into my unit and messed up my stuff. But hard to really feel good about a place that didn't keep my belongings safe. I hope I can find my own place soon and get my stuff out!

none now

none now zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

Great Customer Service

Great customer service, clean and good security. I have been with them and prior owners for years!!

Easy

The lady at the front desk was nice and helpful. Everything’s pretty simple and to the point. Not sure why they have a one star rating.