Public Storage - Pittsburgh - 100 Cedar Ridge Dr

Great facility but must be self- sufficient when checking in for 1st time

Jessica was fabulous in setting everything up over the phone. Her follow up was superior effort like clock work. Pricing was very good with their seasonal special. The day I arrived, the clock work stopped. As I was checking in on a Sunday from an out of state move, with a loaded truck, it was disappointing to find out when I arrived there was no representative on site as I was told there would be. (To be fair, I did arrive later than my scheduled time because my car dolly hitch was installed insecurely by U-Haul). I was told I could bring my own lock and get a credit for the $20 lock added to my bill by turning it in when I arrived there...but no one was on-site to turn it in to. Storage area was clean but was told my area was close to elevator...not true. But again, no one to discuss that with. Fair price, clean facility and excellent customer service ...over the phone. But once I arrived and no one was there, working with customer service switchboard by remote control wasn't a significant help.

clean facility, well-lit, great customer service

clean facility, well-lit, great customer service; especially appreciate the interior access to storage unit

Awesome support

On site manager provided superior support in obtaining our new unit. Assisted in the paperwork and access to our new unit

Great

I was feeling good facilities and clean

Great Storage

Easy, Clean, Convenient. I would rent here again and again...

Hassle free

Everything is good and hassle free.

The 15ft truck is the best!

We went with this company because they provide a 15 ft truck for free, to move in. If we didn't have this it would have been impossible to even do the move. Everything else was great! I didn't have the size of storage correctly, so we had to get another one. Way more expense that I planned on

Love it

Great place and it really nice on the inside

Great Storage

This is an amazing storage unit and amazing place and the pricing is great very affordable and the employees there are very helpful if you have any questions

Simple, easy access.

Showed up for the first time and followed procedures sent to me. Worked like a charm, got in the facility, found a trolley and moved my stuff to the 3rd floor. Lock was waiting inside so no need to contact anyone.

Mia was kind and helpfull

Man is very helpful on trying to get us move from a bigger unit to a smaller unit than to get a credit since nobody was there at the facility very kind and very helpful

Very easy, clean

Very nice and easy move in! Don was great!

No one working

I had a reservation and by the time I showed up, the property manager had left! It was only 5 and the office was supposed to be open till 6. Customer service was useless!! For some reason the website wasn't working properly and no one could help me over the phone! I was told I needed a computer to pay online, they had a computer but couldn't help me. After the fourth time of trying the website it finally worked!!!

Great prices for great spaces

Move in went smooth thanks to Don in the office!!

Smooth sailing

All good. Smooth transaction. Everything went well

Easy to move in

Other than getting a little lost trying to find my unit on my own, everything was super easy. Don in the office was wonderful to talk to, refunded the lock that I didn’t need and even made me a copy of his map so I don’t get lost again!

Great storage deal!

Great customer service and very clean!

Clean

Best staff and clean units!! The staff are friendly and the units are as clean as can be you will never find anything else as great as this!

I was truly amazed by what a nice place this facility is

Great customer service from Andi!!! She was amazing and very helpful, knowledgeable and polite.

Quick, Easy, Pleased and Happy

Great customer service and reasonable price. Very organized when unloading and loading. Very pleased with all around experience.