Safeguard Self Storage - Philadelphia - Frankford

Customer service was great!

The manager Kim was great! Kim provided us all the information we needed during our move in date.

. misleading and infuriating and overpriced.

Advertised as "5x5," the storage space was in fact only 3x4 and only 4 feet high. That's a big difference. It was misleading and infuriating and overpriced. However, The woman at the desk, Kim, was professional and helpful. I think she was embarrassed when she saw the actual size of the space. I will be moving my things out as soon as I can.

Very nice space

Not bad. Wish it was open 24/7 but very clean and secure

Great choice!

Amazing customer service! The employees had an answer for every question I asked and were extremely helpful in the entire process

Secure, clean place with easy access options

Secure, clean place with easy access options

Great place

Great place. Decent prices. They let me use their dolly.

I was impressed. It was the cleanest, most secure, customer friendly and most of all best priced. Other storage companies charge too much for so little.

Love the storage

Security is really good here. The workers were very nice and very helpful

Its only been less then a week so dont have to much to say yet

Are unit is secured. Will do a full report once we get stuff in and use it for a few months

The smoothest move I've ever made

They went over and above to accommodate my rushed schedule. We're courteous and some of the best service I've received in Philly

Solid Place; Questionable Neighborhood

The unit was clean, big, as advertised. Pretty secure location. Only requested improvements: -- On site dollies were small -- I was forced to buy a key fob to gain entry, but the signage on site said that key fobs were optional and that you could type in a code instead. :/

Excellent service and very professional

I was very impressed with the services but certain policies could be better. For example , there are times finances get sidetracked due to illness or job situations that are out of the person's control. There should be a way to deal with it by having a payment plan to help bring them back to current and only to those who do not purposely default on their obligations on a regular basis. Just in those circumstances. Also, I want to give all stars to the lady working on the 24th of October. She was very helpful and she explain the process and made the move-in much smoothly. She deserves a raise.

Best storage unit I ever rented from

This is the best storage facility that I have ever rented at. Its always kept well cleaned and lit. I think my things are well cared for. The employees are always friendly.

The location is very convenient the price could be a just ed a little

Very clean and professional

Great space, very professional and clean

I have been very impressed with Safeguard Self Storage on Frankford Ave. The staff is very professional and really care about providing a great facility. It is clear they spend a lot of time making sure it is clean and up to date. The security is outstanding and for being in the city, it is a great price. I was very surprised a facility of this quality exists north of Lehigh.

Great customer service and facility.

Great Facility, Ok Customer service

The facility is great always clean. They have a lack of usable carts to move your things to the floor but I got around that.... just took multiple elevator rides. The service is iffy. You have to catch the people in the office on a good day or when they are not preoccupied with work. It wasn't always like this but is now. Most of the time they have a on the premises sign in the door and though it has a time or limit you might have to add an extra ten minutes on to that. Overall the prices are good .

So far, so great!