Ephrata Self Storage

If you have just boxes. It's small

I didn't realize it was that small. I would have went bigger. I paid the full price of 49 plus extra fees for 1st month. She said the next 2 months are 1/2 price. I do want to see this in writing

Affordable, local and easy to sign up.

Excellent customer service made the process of signing up very easy. Convenient location and affordable monthly rent. Sara was very helpful.

Easy

Very simple to rent and very easy to move in.

need room

Building is clean and near by only problem steps

Office visit would have been easier

Web freeze ups... process left hanging- felt like signing a kid over. Too much Terms & conditions. I do not feel legally safe. I'm SURE you do, though. Cant afford to have My attorney look over everything to make sure you dont own my house or such. Its just A storage unit.

Rates keep rising every 6 months.

I loved it when the old owner had the units. He had really fair pricing. The new owner has raised the rates 4-5 times. Yes they put in a gate and new fencing which it didn't have before but still, doubled the pricing in a little over a year. and it goes up each year. Found a new unit at a different location, same size for half the price. You may want to look around.

Very pleased with Heather and my init.

Heather was the one who helped me get my unit. She was very professional, friendly, thorough, and helped me set everything up. I am very pleased with her and am very happy with my unit. The location is great as well!

Gate code issues

Got one and the gate code wouldn’t work. Called and they got me in. Had to change the code due to things and then my new one wouldn’t work. Now I don’t think they are even in on my day off to go threw my stuff and find what I need for work and everything. And I don’t know what was literally all over my door but it’s the only one with anything on it but it’s covered in whatever it is.

AMAZING!

The customer service was absolutely amazing. The staff were extremely friendly and helpful even late at night. I got the unit very cheap and moved in at night to accommodate my busy schedule. I would highly recommend them to everyone!

Great storage for an affordable price

Had an emergency at my home and needed a place to store my belongings while renovations took place. I was able to pay for the unit and sign all paperwork online the night before, and moved in the next day. Easily one of the best experiences I've dealt with in a long time.

Amazing storage!

This was the easiest reservation and move in I’ve experienced:

Great location in Ephrata

The facility has a great location in Ephrata and was great for where I wanted to be.

Manager is great to work with at this storage

The facility is nice to store at and the manager was really funny and a nice guy!

good place for personal storage

Happy I stored here. Perfect place for my personal items and its clean.

Nice Storage units

I am happy with my storage unit here! Nice facility and enough space to bring a big trailer or truck in for moving

Stan was really nice to work with!

I called and spoke to the manager Stan, and he was awesome to work with. Answered all my questions and got me into my unit!

Nice storage area

Great place to store my items. Staff was nice and helpful!

Accomodating

They understand true customer service. Stan was very helpful and accommodating. Highly recommended

Clean and professional

Just started renting a unit here. Very clean and professional service. Easy access, and the rental process was easy as well. Convenient location.

easy move in

move in process was very easy. the person i spooke to was friendly and explained everything to me.