Public Storage - Pittsburgh - 512 Castle Shannon Blvd.

The unit was just enough.

It was an overall good experience, and the unit was just enough to fit everything in

It was longer than I expected to get the unit.

I thought that when I went to the unit, it would be available right away, but I had to wait a couple hours.

Almost Perfect

The only problem I had was when I showed up my storage unit had a lock on it and there was noone there to assist. I called 3 different numbers and could not speak to a live person. Thankfully, within 20 minutes someone showed up. Everything was fine after that. The entire facility is very nice and really clean. I definitely recommend.

Excellent experience!

The team onsite was friendly, professional, helpful and the facility is modern, clean and extremely convenient! I've looked at other storage options over the past year, and this one checked all the boxes for what I wanted. This was a GREAT FIND in terms of helping me with my storage needs, including being secure and offering indoor loading and unloading. An all-around positive experience!

Clean, Friendly staff

Friendly staff, clean, bright , easy to move in (need to get the one elevator working again!)

Candi was great help and facility very clean!!

The facility was very clean, candi was extremely helpful, and the cost very fair in comparison to other facilities I checked

If there is still room; RENT HERE!!!

The staff is smart, funny, knowledgeable and extremely helpful. The facility is pristine. I am very lucky to have my items secured here.

Friendly and professional

The young lady at the desk was very helpful friendly and nice and helped us with everything we needed from beginning to end

Customer service was the best & this place is clean!

Taonya- The Castle Shannon manager was super helpful and on the ball when I went to get a 10x25 unit last week. She was very efficient, courteous, and thorough. I would definitely recommend going to this storage unit. It’s very bright light and temperature controlled and very safe. They had plenty of boxes for sale too. And the doors are “Smart Doors” Bonus! I feel comfortable when I’m here.

Great service and clean!

Mia's customer service was excellent. She was very helpful and pleasant. She showed me the unit and explained how the facility worked. I highly recommend public storage. Thank you Mia!

Great customer service and ease of doing business.

I found everything involved from online, customer service, and the app that opens the doors securely and you can do everything else there to be very efficient and customer friendly.

Easy peasy

Absolutely THE most flawless registration and accommodations ever. Very satisfied.

Easy Move-In Experience

Wishing the elevators were bigger, more industrial in a sense, for bigger furniture. Was kind of tight, but we made it work.

Great

My experience was great customer service was great no complaints on my end

Easy easy easy

One phone call to reserve the unit, we were told about all fees AHEAD OF TIME with no surprises, and one call back was all it took. Everything was done electronically through email. With a first month payment of a $1, we paid the admin fee, bought the $15 a month insurance and paid $20 for the lock, but you can bring your own. The final price for our lease was less than the advertised price! Woohoo! The facility itself is clean, safe (with tons of cameras) and had rollers provided to help move items. They're a community watch policy and I felt no reason not to simply leave my truck open while I unloaded solo and while I was there a couple of people were also unloading while solo. I only am rating 4 stars though because the elevators for non-first floor units do not fit larger furniture. We could not load our couch, wedding hutch, or crafting table. The elevator is standard size. I've not been in other facilities so I'm sure that this is standard practice and if my wife and I tried harder we probably could have gotten it loaded. Fantastic place! Cannot recommend it enough.

Very clean and helpful employees

I felt comfortable leaving my things in this storage

Feels very secure, clean facility.

The numbering of the units was a little confusing. We thought we were on the first floor, but that's actually two levels down, I think? Other than that, the unit was nice and clean. It was ready for us to get started as soon as we got there, which was super helpful. The staff also seems to be very kind and friendly from the few I've interacted with. I would definitely recommend this facility to others.

Just fine, but visit well in advance

Reserved a 10’x5’, it’s really *almost* 10’x4’, oddly shaped. No, i’m sorry I don’t have time to look at more of ur units or other storage facilities, but thank you... Bring ur own tape measure, they don’t own any. Investigate insurance prior, as it's a requirement. But, don’t worry, they have their own and you can get your own later/change to urs... Oh well. Guess I expected too much & was too unprepared compared to other storage facilities I’ve used. 🤷🏻‍♀️

Clean

Easy, friendly, clean and great hours!

Taona is amazing!

The Public Storage in Castle Shannon is awesome! Super clean and convenient - and Graeters Ice Cream is right around the cornerГ°ЕёЛњЕ“ Taona was amazing! She was so helpful, kind, curtious, knowledgeable, friendly and made the whole process super easy!