Prime Storage - Harrisburg - Derry

Excellent customer service

The Manager Jacqueline Serrano was very nice and polite, explained everything I needed to know for the storage facility. thank you for your assistance

First time renter

I need a space for my business to temporary store some items. I never rented a space before and wasn’t sure what to expect. Jacqueline was so sweet and explained everything quick and simply!

Great Service

Convenient location Great online purchase, fast and easy process.

I am extremely satisfied !!!

I have had bad experiences with storage facilities many times since I am a Remodeling Contractor and it is more cost effective to rent space for materials when needed rather than the expenses of owning property when you only need it according to circumstances and the ever constant changing market conditions since we now live in a World economy instead of a National one. I am always sceptical and cautious in all my business affairs because of 40 + years of experience. I was concerned because I have used locations close to my residence before and have always been disappointed. This was an exception. The District Manager Jaquelene whom I dealt with is exceptionally dedicated to her position and her Company. Including her and the employees Alyssa and Carl were all at the top of their game. They are all an asset to their Company. Considering the Covid-19 crises I am extremely Grateful for their service knowing they had to make adjustments and were there for me when I needed them. Since Prime Storage is a nationwide Company, Great job to them all !!! Thankx !!!!!!!!!! To the Corporate Executives I urge you to recognize these dedicated employees for their hard work considering we the little man are usually living week to week because times are hard but we persevere and get up everyday and do our our jobs with our whole heart no matter what because it's the right thing to do no matter what we suffer. So please recognize them because without them there would be no Corporations, Stock Market gains,or year end Corporate bonuses, Co Stock, and profit units. Thank You !

They have always been quite helpful and polite

Clean safe facility with courteous office staff.

Mouse droppings

Mouse droppings on everything. On last visit noticed traps were distributed over area. Plan on removing items when possible. Price changes unsettling.

4 years and counting

I been a tenant here for 4 years. I know my stuff is secure and safe in my unit. What more can i ask for? The staff always puts my needs first. They make the whole process easy and enjoyable. I don't have plans to move out.

Great company and employees helpful and I'm very satisfied.

Overall I would used them again if I need to store anything. Jacqueline is very helpful great customer service.

Price Increase of almost 50% within just a few months!

I appreciate the cleanliness, convenience, and security of the facility. Unfortunately, the rental price increased almost 50% within just a few months, which is outrageous. As a result, we will be liquidating our items in storage, and cancelling the rental as soon as we are able to do so.

I like the front desk clerk, she is pleasant t9 talk to

Good custermer service. And easy on line payment options

Over priced!

You raise prices after a year. I have 2 United paying over $300. I am moving ASAP. You are way over priced and gouge customers.

Excellent service overall

Facility manager, Jacqueline, provided friendly and prompt service.

Easy to use even for 1st timer

Easy check in process, although they are still using a lot or paper forms.

Very nice clean place.

Very nice clean place, and friendly staff.

Professional facility

Very helpful and professional friendly staff.

The unit was the correct size for my needs

Jacqueline was very helpful and guided me to the correct sized unit.

Convenient

bin size not what I expected, have 5x5 storage unit in Lebanon that is bigger for the exact same price at this storage company.

Convenient

bin size not what I expected, have 5x5 storage unit in Lebanon that is bigger for the exact same price at this storage company.