Storage Sense - Waynesboro

Nice size for the price

Nice set up lots of cameras. Could use signs directing to the storage unit

Easy, fast, simple

Probably the easiest experience of renting a storage unit ever

I had a good experience

I had a good experience with my move

Easy to use portal

Easy paperwork process, easy portal and payment, plus good promos!

Awful experience just to rent a Unit that is not faulty?!

Tried 4 units, before rented one. Lost most of the weekend...all day Saturday and not resolved until after 4pm Sunday! NO facility Gate code ( AS PROMISED )..at the "top" of the emailed storage Lease documents. I DID ALL THE FOLLOW UPS TO CORRECT THE ISSUES!!! Even now...the Unit I did rent...the roller doors are hard work to pull up!!..and push down!!..to secure the Unit! Outdoor facility...NEVER AGAIN!!!! THANK YOU!!!

Great customer service

We were seeking a large, reasonably priced space to keep our household goods while we are in the process of buying a home and relocating. I chose this facility due to price and its location near our future new home. When I arrived with my first load, my assigned space had someone else's locks on it, and I could not gain access. Since there was no staff onsite, I expected to go home angry with my car still full of stuff. To my pleasant surprise, when I called the customer service number, I got 5-star service. The rep stayed on the phone with me for probably an hour as she worked to find a solution to the problem. She was able to transfer my rental to a different space and provide me with the codes to remove the facility's locks from it so I could store the items I brought with me. We all wish we didn't run into these hiccups at all, but when I did, I was very grateful for the top-notch customer service I encountered.

Unit is good

It's good рџ‘Ќ its ok also what more can I say about this morning рџЊ„

Everything on line was a challenge.

Liked the fact lot was paved and marked where to park.

Good place to park RV

The space is large enough to accommodate our 36' RV.

Great location and place

Great location, place? Easy to find! Over great!!!

Clean and affordable

Clean and affordable, customer s Service over the phone is very helpful but unfortunately almost impossible to contact the on-site manager. Overall though I would recommend to others

great customer service

after 5 customer service women helped especially AMY got hold of manager and she took care of situation

Great Experience

Beth with the service center was EXTREMELY friendly and helpful. Made the sign-up process very smooth. Pricing is better than what we were expecting.

Great price

Quick response and great price!

Fast easy transformation

Applied and paid online. Got email with receipt, unit number and entrance code. Drove up,put items in storage put a lock on and left. No problems. Well lit after sundown.

Easy and convenient move in

Easy and convenient move in

need to work on their communication

wish they would have tell me when we spoke on the phone that we have to bring our own lock.

A bit confusing

When I made the “reservation” I was under the impression it was my actual booking so maybe state that more. Overall wasn’t terrible though! Would recommend again!

No issues easy rental, awesome

Awesome, price is reasonable, easy rental

Works for me

So far everything still seems to be going all right. I get into the entrance easily and my storage unit unit is the perfect size for me. Decent price!