Public Storage - Aston - 4021 Market Street

Close and on my way home from work,

Easy to follow instructions on line. We I arrived key and lock were inside unit. Unit was clean. Phone access to gate was a nice feature.

What I expected

Needed something quick and I got a storage unit the following day. It was priced great

Convenient location

Kirsten, the Public Storage staff that assisted me, used her problem-solving skills the day I came to rent a storage unit. Even though it was her first day on the job, Kirsten was able to arrange for a new hasp on the unit that was available. The existing hasp had rusted to the point that I didn't want the unit if it wasn't replaced. While the existing hasp was still on the unit when I came a few days later to put items in storage (and extremely difficult to open and close, as I anticipated it would be), it was replaced a few days later. I did go to the office to get the extra key that they had on hold (to replace the hasp) but saw that the staff person would not be back for four hours. I will go by again to hopefully get the extra key, but better yet, I should have received a call that it was in the office, ready for me to pick up. With one storage facility pretty much like any other storage facility, I gave this place four stars because of Kirsten and her ability to get things handled.

Easy to reserve

Easy to reserve, fast check in. Easy access.

Clean, Courteous Employee, Great Price

Clean, easy to rent, courteous employee, great price, since I got the 10 x 30 unit at half-price due to a Labor Day sale, NO other storage company in the area was giving!

Very pleased w check in

Very pleased w check in, location & condition of unit.

Friendly knowledgeable service

Friendly knowledgeable service

Michele was a huge help, she worked with me and explained everything. I couldn't ask for better customer service

Michelle was a great help and made my 1st experience at public storage a good one

Kristen was so sweet and helped us get the right storage for everything that we needed. She was friendly and very helpful on all the information she was giving us on the unit and letting us know about their policies.

very good

very good, better tha expected

This facility is great with very convenient access. Michele was very friendly and extremely helpful in showing me around and setting up my account!

Great experience and customer service! Michele is very welcoming. She truly understood all my moving needs and answered my questions patiently. Left me feeling extremely secure and comfortable that my belongings are in good hands. Thank you Michele!

The person on site was friendly and ...

The person on site was friendly and professional.

Couldn't ask for a better experience.

I was in with no reservation. The agent was kind, knowledgeable and friendly. I didnt not feel rushed or pressured to get more than i needed. The rep was knowledgeable of all packing materials and made recommendations as to what I may or may not need. Not to mention the much cheaper rates than local competitors. I had a horrible day, and this really helped. I really appreciate the help more than you know. I am going through a hard transition and this made it just a little more bearable. Thanks so much Public Storage and Michele!

THE BEST STAFF EVER

Moving from one place to another is never easy, but when I arrived at Public Storage Michelle made that easy so much pleasant and easier. She explained everything and had no issues with answering my questions

Public Storage is GREAT

Person handling us was very sweet and friendly and very very knowledgeable, explained everything to us. Very nice dealing with these people. Would definitely recommend to my friends.

Great prices

This was a nice place to do business. The two ladies I dealt with were very helpful and very nice. If you want a good storage place this is where you need to go. The prices are great especially if you dont have a lot of cash and its an emergency situation. Highly recommended.

some what disappointed

I didn't like that I was told I don't get my first month for a dollar because I got the last of my size locker when there is a flag flying out front saying first month is a dollar.

Convenient, quick, priced right and just what I needed

Michelle at the Aston, PA location was very helpful, explained everything fully and was a pleasure to deal with.