Prime Storage - Phillipsburg

Needed something fast and prime was there

I needed something quick and fast and by prime in Phillipsburg NJ helped me out. Paperwork was easy. My unit was what I needed and didn’t have to shop around on price. The price was exactly in the range I was B looking for. Recommend Prime to anyone in need of storage

Dominic was very helpful!

The gate didn't take my code but Dominic got the gate open and was very helpful getting me in.

First time storage unit storer

I placed my reservation through my phone and within hours got a phone call from a representative who upgraded me to a bigger unit with a nice discount for the first month. When I went in person to take a look at the unit because this is my first time ever doing anything like this, the two gentlemen at the office were very kind and very helpful. When I take a look at the unit it needed to be swept, and they quickly took care of this, which is a positive sign that they take care of these units . On move in date when I had a question the gentleman at the front was quick to answer and help me out. If I had to pick one thing that could improve would be the price, but I am paying for the convenience of being close to the storage unit and I understand that the economy is going through some kind of struggle. Overall, I do recommend the storage unit to anyone who is looking for storing their belongings until they find a permanent place for their property.

Easy online reservation and billing

Easy to reserve and pay online all documents sent easy to read clean safe 24 hour access

Nice place

Nice place to rent a storage and it’s very clean

Super easy process and very kind workers and clean facilities

The entire process start to finish was very smooth, Dominic the manager is insanely kind and friendly and the place was very organized and clean.

Very convenient

The attendant was fantastic very helpful very knowledgeable

Affordable

Very professional and friendly service

Moving

Great facility and nice people, the price is OK but not the best with the insurance, taxes, and fees added on.

Happy with the service

Yes I would tell people about it

Not a clean storage unit

Dead mice inside the unit no one available for assistance on locks or moving supplies. Also access code doesn’t work. Would not recommend

Affordable

I would recommend Phillipsburg Prime Storage because Customer service is always there to assist. The environment is always clean. The pricing is very affordable.

Perfect service ever

Outstanding service I will recommended to anyone that looking for storage unit to rent

Convenient to where I live and the staff is super helpful.

Convenient to where I live and the staff is super helpful.Having to put most of your life in storage is never easy but prime storage has helped make it as painless as possible. Convenient hours to access my units helps to no end and the staff is ready with any and all concerns. Highly recommended.

Exit post with touch pad needs to be replaced

Online payment using checking account is getting tedious. Keeps on timing out or saying it doesn’t exist

The storage price goes up too often. It is really expensive.

Good service, but too expensive

no security outdoors in rear. Someone else's JUNK thrown ON & IN MY trailer

My original agreement with the Manager of the facility was I could store 2 small vehicles in a large RV outdoor space in this facility After over a year of storage paid, I was then informed that only 1 car was allowed. The rules apparently change as new Managers arrive. As I arrived to move my property, I discovered my trailer and vehicle were being used to store an amount of trash that could fill a small dumpster. Someone else threw their trash on and IN my trailer and vehicle There are No security cameras are present in that area, and at the ti,e I discovered this It was actually intimated that I was the owner of that trash!: "how do we know whose trash this is". So, no outdoor security cameras, rates were raised twice, many requests via phone and email for proof of Insurance, and original agreements that change with no explanations why other than "That manager doesn't work here anymore"

Good place

Safe and convenient. Easy to locate.

Great customer service!

The employees are very courteous and helpful. Their rental fees are comparable to others in the area. They have recently replaced the doors to the units.

The facility is readily accessible from the highway and well identified.

The desk clerk Kim was very accommodating to our needs, having to allow for the 18 -wheeler which was to deliver our move. She was kind and patient and flexible in the process. The unit we ended up with was very satisfactory and clean.