Trojan Storage of Salem

Very professional place

I can’t complain about this storage place really I mean it’s great great privacy maby alittle heavy on the rules but wouldn’t be great without them! Weekend hours could be better but all in all I’m very pleased

Excellent

A’m so happy for this site everything looks great

Heidi was amazing with customer service

Heidi was so great at explaining everything walking me through the process showing me the units how everything works you guys could not have a better manager there that woman made me feel comfortable in a little bit better on one of my worst days

Great Customer Service!

Heidi was amazing! Thanks so much!

Top tier storage

Very nice place, kept up nice, extremely safe!

Everything was great

I have enjoyed my experience with Tioga storage so far.

The entire facility is very clean.

Customer service is friendly and efficient. Heidi is awesome.

They are amazing and the staff is very friendly.

It was my first time getting a Storage unit so I was a little apprehensive about the process I thought it was gonna be really difficult involve a bunch of paperwork and I just really wasn’t looking forward to it but the staff made it so simple and they were so helpful and nice it was just awesome to be able to go through the process so easily

Helpful people

Facility was easy to find, easy to set up and easy to move into

My review

Great customer service. Met on meds that I requested.

Efficient sign up process

Good discount rate....clean storage area and security. Staff very helpful

Simple and straightforward. Exactly what I was looking for.

Was looking for a storage unit that was centrally located that had good security and was reasonably priced. I found exactly what I was looking for. Easy in out access with clean units that have tall ceilings so I can stack my items as high as I want. Would recommend 👌

Clean and efficient service

Service for signing up was quick and thorough. Unit is clean and easy to get to

The guy at the office was great

Very clean. The whole place looks very well taken care of. Very secure

Good...but.....

After moving in I discovered there is a smaller unit behind mine. A flimsy corrugated wall that could easily be compromised by removing 10 small screws.

Clean units and reliable service.

There may have been only worker but he helped me so much with the best prices and the sized unit for my furniture and clothes.

Best storage

The lady helping is amazing. Caring and funny highly recommended

Great facility

Nathan and his team are so kind and are always willing to help. I got an online deal and they called me to remind me of my deadline so I wouldn’t lose my deal and the online move-in process was so easy and user-friendly. The facility is very clean and secure. I would definitely use this storage facility again!

Nathan is an awesome manager 😊

We came from SeaTac with a large full trailer,two pickup loads, and a car all stuffed as full as we could pack them. We began looking for storage Sunday morning.. We found Trojan Storage. The place was nice, clean, and accessable. Nathan the manager was so awesome! He was very polite and helpful explaining prices, availability, and specials. We were able to move into a 10x20 for $45 on October 31, November was free, and then we begin paying regular rent December 1st. It wss such a blessing to be able to find, secure, and unload everything into storage on a Sunday! Thank you Nathan!!!

New & Clean Storage Facility

The units themselves are what you would expect any clean & basic storage unit to look like. There's option to store in an indoor or outdoor unit which is nice. The only two complaints I have with this facility are the price & the customer service. As far as pricing goes, I think the prices are probably similar to other companies around town, I guess in my opinion the price to rent a tiny, empty enclosure seems wildly high. Nonetheless, my biggest issue with Trojan Storage is the unsteady management. It seems like they go through a new manager every 6 months. The issue with the management replacement is that they all have done things slightly different then the previous one, causing renters to never know when they're going to be locked out, charged extra fees. etc. or have a lienant manager that will work with you to get caught up without the threat of auctioning your stuff after being 2 weeks behind.