Public Storage - Salem - 280 Lancaster Dr NE

Great service! Unit was as described and ready!

I enjoyed the service from both sparefoot and the storage facility! Customer service was amazing and the price was right where I wanted it to be. The unit was ready for move in and I’m happy with my new unit!

Excellent experience

I needed to switch from a small unit to a larger one. The agent was soooooo nice and helpful. I had prepaid my small unit so she transferred my balance to the new unit, took care of the paperwork and generally got everything taken care of in no time at all. Prices are high everywhere but the facility is clean and secure and customer service could not have been better. Thank you for making a stressful situation easier.

No Contact Renting!!!

Placed my reservation from information on-line - the store manager called me back and confirmed everything - have great text with all the information I needed - went to secure my load and found the 10 x 10 without any problem - the key was inside the storage shed - there was a light inside which really helped because I often use my storage shed at night. So everything was done without contact. Security when entering and leaving.

Exactly what I needed!

Easy reservation process, convenient payment options, simplified move in. The only thing that would be more helpful would be better numbering for each building (not the individual units, just the buildings themselves).

Affordable local self storage facility.

Public Storage is affordable and convenient and it was so easy to get a unit. Customer service was great too.

very good customers services

very good customers services

I'm was the best experience I ever had...

I'm was the best experience I ever had with my angry 3 year old. The lady that helped me went above and beyond to make my 3 year old daughter happy. That doesn't happen to often.

Wonderful staff

Wonderful staff. I would like lights a little closer together on buildings.

She is amazing

She is amazing, service top notch.

Staffing is perfection

Vanessa was friendly and knowledgable. She helped me make sure that I got a unit big enough for my needs, but didn't overpay for a huge amount of space that I wouldn't use. She made me laugh as we did the golf cart tour of the place, and showed me where I would be entering (and then pointed out that she realized a different door was closer and made sure to show me it from the outside as well so I could find my way). She made a completely reasonable suggestion about a purchase which led to me getting it and not feeling pressured and like she was upselling, just being a helpful employee. This is my first storage unit and she has definitely made me a solid customer!

Quick and easy .

Reserved a unit online which made it quick when I went in to pay . Also the helped I received when I went in was quick and and courteous.

Staff was very courteous and...knowledgeable

Staff was very courteous and knowledgeable about the product . Really impressed with how she made sure I knew about all of the products available for the protection of my storage unit and items being stored.

I called in a suspicious activity where...

I called in a suspicious activity where 2 shady dudes where cutting locks on bikes and trailers and after callin it in I left 20 min later and still no one xhecked..not sure what will result but I hope nothing was lost...

What great customer service!!

.When you're talking about customer service you talking about the best not only did they make sure I had what I needed and that the size with appropriate they also made sure that their kindness and customer service spoke loudly!!

?????

??????????????

Very helpful

Very helpful, not pushy.

Very nice staff

Very nice staff, informed me on everything I would need and Boom,the magic happened! Thanks for showing me a perfect space for my personal things! Shout out to Ashley ( hope I spelled her name right)!!?

Excellent service from Alysson

Excellent service from Alysson! 10/10 will return and recommend to others!

From my first contact with Vanessa one of the property managers, I was so impressed with the clear and friendly way she gave me information. This was both by phone and when I went into the front office. Her manner was very professional and yet, as I said, friendly or welcoming. The unit was clean and well priced. I recommend this location for storage needs and would choose it again.

Staff was friendly. Vanessa helped me out and pointed out different storages that would fit my needs. Awesome place and staff.